L.A. Care Health Plan

Member Experience Analytics Data Analyst III

L.A. Care Health Plan

full-time

Posted on:

Location Type: Office

Location: Los AngelesCaliforniaUnited States

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Salary

💰 $88,854 - $142,166 per year

Tech Stack

About the role

  • Leads end-to-end analytic development, from structured business case definition and requirements gathering to delivery of validated, actionable insights
  • Conducts advanced analyses evaluating drivers of quality, operational efficiency, and financial performance
  • Coordinates with IT and product owners to ensure analytic outputs are integrated into enterprise systems and recurring workflows
  • Develops, optimizes, and automates analytic assets (data models, dashboards, reports)
  • Implements and maintains version control, peer review (pull request), and continuous integration practices for analytic codebases
  • Mentors and models adherence to analytic development best practices

Requirements

  • Bachelor's Degree
  • At least 4 years of experience in analytics, with substantial exposure to healthcare operations, managed care, or population health
  • Experience leading end-to-end analytic projects, including requirements gathering, data validation, analysis, and delivery of insights
  • Experience analyzing call center operations, enrollment services, and appeals and grievances
  • Experience analyzing and translating data into actionable insights to improve member experience and member engagement operations
  • Expert in SQL for complex exploratory analysis, data modeling, and Extract, Transform, and Load (ETL) processes
  • Advanced proficiency in Tableau (or equivalent BI tools)
  • Strong statistical and analytical skills, including multivariate analyses, regression, and control charts
Benefits
  • Paid Time Off (PTO)
  • Tuition Reimbursement
  • Retirement Plans
  • Medical, Dental and Vision
  • Wellness Program
  • Volunteer Time Off (VTO)
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
SQLdata modelingExtract, Transform, and Load (ETL)Tableaumultivariate analysesregressioncontrol chartsanalytic developmentdata validationautomated analytics
Soft Skills
leadershipmentoringcommunicationcollaborationproblem-solvinganalytical thinkingattention to detailorganizational skillsadaptabilitycritical thinking
Certifications
Bachelor's Degree