Solve complex problems and identify potential future issues across the spectrum of platforms and services
Manage systems data for clients and provide day-to-day solutions and security compliance
Oversee a queue of assignments and work directly with technicians, prioritizing tickets to deliver solutions to clients
Recommend modernization options, identify new business opportunities, and cultivate relationships with other teams and stakeholders
Prepare and format reports for mainframe printing and manage printer maintenance and support coordination
Automate and optimize print processes using scripting (REXX or CLIST)
Collaborate with diverse teams and gain management and organizational skills while working with clients across industries
Requirements
Over 5 Years of Experience in Mainframe Print Services Administration and Architecture
Comprehensive understanding of mainframe print architecture, including JES (Job Entry Subsystem) operations and effective spool/queue management
Proficient in developing and troubleshooting JCL for print jobs, with expertise in managing pertinent DD statements (SYSOUT, PRINTER)
Hands-on experience with mainframe printers such as IBM 3800, 3900, etc., and knowledge of printer communication protocols including SNA and TCP/IP
Well-versed in print management applications such as AFP and IBM Infoprint Manager, along with utilities like SDSF
Skilled at overseeing JES spools and output queues and resolving issues related to stuck or failed print jobs
Experienced in preparing and formatting reports for mainframe printing, utilizing tools such as DFSORT or Syncsort
Capable of diagnosing complex print job challenges and collaborating with hardware teams to facilitate printer maintenance and support
Adept at scripting (REXX or CLIST) to automate and optimize print processes
Preferred: Solid grasp of network printing protocols; foundational knowledge of OS/390, z/OS, or equivalent mainframe operating systems
Preferred: Basic knowledge of OS/390, z/OS or other mainframe operating systems
Benefits
Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family.
Employee learning programs with access to certifications, including Microsoft, Google, Amazon, Skillsoft, and many more.
Hands-on experience, learning opportunities, and the chance to certify in all four major Cloud Hyperscaler platforms.
Company-wide volunteering and giving platform (donate, start fundraisers, volunteer, search over 2 million non-profit organizations).
State-of-the-art resources and opportunities to work with Fortune 100 clients.
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
mainframe print services administrationmainframe print architectureJCL development and troubleshootingJES operationsspool managementprint management applicationsprinter communication protocolsscripting (REXX)scripting (CLIST)report formatting for mainframe printing