Digital Marketing Assistant, E-commerce
Outsource Recruiter
E-commerce Department Lead
Kroger
full-time
Posted on:
Location Type: Office
Location: Burlington • Washington • 🇺🇸 United States
Visit company websiteJob Level
Senior
About the role
- Meet/exceed customer expectations for ease of shopping, variety, freshness and cleanliness
- Ensure team members are adhering to local, state and federal laws, food safety procedures and company guidelines are followed
- Perform responsibilities required of selectors and customer attendants as needed per company guidelines
- Train all functions and duties of the selector and customer attendant roles
- Act as the person in charge of the e-Commerce department when the Store e-Commerce manager is unavailable
- Assist with scheduling to meet operational and associates’ needs
- Maintain the intake of customer orders and distribute and assign work to selectors and customer attendants
- Print and distribute order labels, including orders for perishable departments
- Troubleshoot e-Commerce equipment and devices
- Maintain level of supplies needed to perform necessary duties
- Maintain organization and cleanliness of staging areas and equipment
- Report pricing, scanning, item location discrepancies and invalid temperature types to the store e-Commerce manager
- Perform required opening and closing procedures
- Learn and implement process improvements as directed by division or enterprise e-Commerce team
- Provide feedback on team members daily performance and annual performance reviews
- Ability to work cooperatively in high paced and sometimes stressful environment
- Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
Requirements
- Proven supervisory experience
- Ability to read shelf tags
- Basic knowledge of computers
- Excellent oral/written communication skills
- Basic math skills (i.e., counting, addition, and subtraction)
- Self-directed, ability to execute projects with minimal supervision
- Any experience in a production-oriented environment or warehouse environment, stocking shelves, or cashier experience
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
- Ability to act with honesty and integrity regarding customer and business information
Benefits
- The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more.
- A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
- Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
- Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
- Valuable associate discounts on purchases, including food, travel, technology and so much more.
- Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
- Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
food safety proceduresshelf tag readingbasic math skillse-Commerce equipment troubleshootingorder managementprocess improvementsproject execution
Soft skills
supervisory experienceoral communicationwritten communicationself-directedcooperative workability to work under stressintegrity
