Solutions Engineer

• Drive growth and deliver value-driven solutions to prospective clients as it relates to Novara’s sustainability and environmental software
• Combine technical expertise, industry knowledge, and strategic thinking to support sales campaigns
• Contribute to product enhancement
• Arm the sales team with great content and identify new ways to use Novara products
• Provide technical support throughout the sales process
• Conduct discovery calls and product demonstrations for active deals
• Educate clients on how Novara can fit into their safety and compliance ecosystem
• Lead the RFP process and management of questions & responses

Sustainability Solutions Engineer

Consultant

• Develop and maintain strong relationships with clients
• Establish and demonstrate exceptional industry and regulatory knowledge through onsite field audits, employee trainings, and regulatory interaction
• Minimize risk to increase profitability for the client
• Organize a quarterly visit schedule to maximize travel efficiency
• Prepare various compliance documentation as needed
• Assist in developing, implementing, and monitoring accident prevention programs and policies
• Communicate and implement environmental management compliance systems
• Support the ongoing growth of the company by performing exceptional customer service and documenting referrals or sales leads per year
• Promote productive relationships with dealer group management for KPA clients and State Dealer Association Management

Environmental Health & Safety Consultant

Controller

• Oversee and manage the monthly, quarterly, and annual close processes, ensuring completeness, accuracy, and compliance with GAAP.
• Prepare and/or review and approve journal entries, account reconciliations, and balance sheet analyses, including complex areas such as capitalized internally developed software, reserves, self-insurance employee benefits, debt, and derivatives.
• Ensure timely and accurate preparation of internal and external financial statements and management reporting.
• Partner closely with FP&A to support forecasting, variance analysis, and executive-level reporting.
• Support the Controller with preparation of financial analysis, balance sheet reviews, and variance explanations.
• Collaborate cross-functionally with FP&A, Operations, and other departments to support financial transparency and accuracy.
• Provide leadership and oversight for the General Ledger, Accounts Payable, Cash, Accounts Receivable, and Collections functions.
• Develop, coach, and mentor accounting managers and team members, fostering a culture of accountability, accuracy, and continuous improvement.
• Oversee AR, cash application, and collections activities to ensure timely invoicing, accurate customer balances, and effective cash flow management.
• Maintain and enhance a strong internal control environment, ensuring compliance with company policies, GAAP, and applicable regulatory requirements.
• Serve as a key point of contact for external auditors, managing audit planning, PBC requests, and issue resolution.

Assistant Controller

Accountant

• Manage the AP inbox and coordinate invoice routing, coding, approvals, and vendor communications.
• Process vendor invoices accurately and timely in accordance with company policies.
• Post and apply lockbox, ACH, and other customer cash receipts.
• Research and resolve cash application discrepancies and unapplied cash items.
• Perform daily cash matching activities and support cash reconciliation processes.
• Prepare journal entries and supporting documentation for month-end close activities.
• Perform cash and assigned balance sheet reconciliations and investigate reconciling items.
• Monitor customer accounts with elevated document counts and proactively coordinate with Customer Success, Field Operations, and Collections teams to maintain accurate billing contacts and resolve invoice delivery issues.
• Provide backup support for AR queue management and Salesforce Opportunity review processes supporting billing operations.
• Support accounting cleanup, reconciliation, audit, and special projects as assigned.
• Assist with month-end close activities and maintain supporting schedules and documentation.

AP/Cash Accountant

Operations

• Manage, coach, and develop service desk personnel.
• Set expectations for communication, ownership, documentation, professionalism, and follow-through.
• Conduct regular one-on-ones and performance discussions.
• Build a culture of accountability, responsiveness, continuous improvement, and high-quality employee support.
• Develop the service desk team’s troubleshooting, escalation, communication, and technical capabilities.
• Partner with security, DevOps, HR, finance, and other stakeholders to ensure IT work is coordinated, well-communicated, and completed effectively.
• Lead daily service desk operations, escalations, SLA performance, ticket quality, and employee support.
• Manage onboarding, offboarding, access requests, equipment lifecycle, and employee IT workflows.
• Serve as the primary escalation point for complex employee-facing IT issues.
• Lead operational IT initiatives such as support platform improvements, collaboration tooling, mobile device lifecycle management, and employee technology rollouts.
• Develop and maintain operational standards, SOPs, support documentation, and knowledge base content.
• Leverage tools and technologies such as PowerShell, Power Automate, APIs, ChatGPT, Claude, or similar automation platforms.
• Own relationships, renewals, and operational coordination with IT vendors, SaaS providers, carriers, and hardware partners.
• Help improve IT asset lifecycle management processes for hardware and software.

IT Operations Manager

Business Development Rep

• Develop new business from a range of outbound sales efforts to drive substantial sales growth in new and existing markets.
• Collaborate cross-functionally with marketing and field sales teams.
• Accountable for meetings set metrics, sales accepted opportunity percentages, salesforce cadence expectations, and pipeline generation.
• Track business metrics including activity metrics, outreach cadence expectations, and accountable for bookings.
• Use marketing and sales automation systems including Salesforce, LinkedIn Sales Navigator, and 6sense.

Sustainability Solutions Engineer

Environmental Health & Safety Consultant

Assistant Controller

AP/Cash Accountant

IT Operations Manager

Mid-Market/Enterprise Business Development Representative