KnowBe4

Account Executive

• The Account Executive (Enterprise/Strategic) position is responsible for managing the customer accounts they’re assigned and maximizing all sales opportunities within those accounts. More specifically, this position will be charged with promoting and selling KnowBe4’s products and services to enterprise sized businesses (organizations with 1501+ employees), with the objective to achieve and exceed monthly sales quota. This can be achieved by targeting new business as well as reactivating dark (lapsed) customer accounts.
• Responsibilities:
• Promote and sell KnowBe4’s range of products and services
• Identify and close net new customers they’re assigned
• Build and maintain pipeline of potential customers by developing and managing relationships with prospects
• Forecast new business prospects that result in successful client relationships and sales
• Identify key decision makers while developing and qualifying new business opportunities within the targeted markets through cold calling, networking and high-level prospecting
• Articulate the value proposition of KnowBe4’s products and help the customer understand how it will improve their business’s security awareness training (and security overall)
• Achieve or exceed monthly quotas and/or targets
• Be well versed in KnowBe4’s product offerings and promote the products and services at trade shows as requested
• Follow up on marketing leads to generate new sales opportunities and pipeline
• Act strategically in offering or negotiating discounted pricing, in line with established policies and procedures
• Maintain accurate and thorough records for customer calls, emails, notes, tasks, demos and other relevant information in compliance with the Administration Policy

Account Executive, ENT/Strategic

• Promote and sell KnowBe4’s range of products and services
• Identify and close net new customers they’re assigned
• Build and maintain pipeline of potential customers by developing and managing relationships with prospects
• Forecast new business prospects that result in successful client relationships and sales
• Identify key decision makers while developing and qualifying new business opportunities within the targeted markets through cold calling, networking and high-level prospecting
• Articulate the value proposition of KnowBe4’s products and help the customer understand how it will improve their business’s security awareness training (and security overall)
• Achieve or exceed monthly quotas and/or targets
• Be well versed in KnowBe4’s product offerings and promote the products and services at trade shows as requested
• Follow up on marketing leads to generate new sales opportunities and pipeline
• Act strategically in offering or negotiating discounted pricing, in line with established policies and procedures
• Maintain accurate and thorough records for customer calls, emails, notes, tasks, demos and other relevant information in compliance with the Administration Policy

Account Executive, Mid Market

• Promote and sell KnowBe4’s range of products and services to enterprise businesses (1501+ employees)
• Manage assigned customer accounts and maximize sales opportunities
• Target new business and reactivate dark (lapsed) customer accounts
• Build and maintain pipeline by developing and managing relationships with prospects
• Forecast new business prospects and achieve/exceed monthly sales quota
• Identify key decision makers and qualify opportunities through cold calling, networking and prospecting
• Articulate value proposition and demonstrate product benefits for security awareness training
• Follow up on marketing leads and promote products at trade shows as requested
• Maintain accurate records for calls, emails, demos and other information in compliance with Administration Policy
• Negotiate pricing and discounts in line with established policies

Account Manager

• The Account Manager (SMB) position is responsible for managing assigned customer accounts and maximizing all sales opportunities within those accounts. Promote and sell KnowBe4’s additional products and services to businesses (organizations with 25 - 500 employees), with objective to achieve and exceed monthly sales quota. Target book of business; maximize cross sale opportunities, increase subscription levels and add on additional seats due to account growth; work closely with the Customer Success Manager to ensure increased ARR and more product suite adoption by our customers. Responsibilities: Promote and sell KnowBe4’s range of products and services; Build and maintain a pipeline of potential cross sale, add-on and upgrade opportunities; Identify key decision makers; Articulate the value proposition of KnowBe4’s full suite of products; Achieve or exceed monthly quotas and/or targets; Be well versed in KnowBe4’s product offerings and promote the products and services at trade shows as requested; Follow up on marketing leads; Act strategically in offering or negotiating discounted pricing; Maintain accurate records in compliance with the Administration Policy; Support in the renewal process where there is an opportunity to grow the account; Work with Customer Success Managers and Renewal Specialists to increase customers' commitment and use of the KnowBe4 Product Suite.

Account Manager, SMB

Analyst

The Commission Analyst is responsible for ensuring the timely and accurate calculation of commission. This individual will work alongside the Corporate Accounting Team to ensure that employee commission plans are properly created, maintained and updated accordingly in the commission system. In addition, this position will troubleshoot exceptions in excel spreadsheets to determine where errors exist and to ensure commission payment reports are accurate and complete. In addition, the individual in this role will be charged with the creation, review, analysis and validation of monthly reports for all commissions accrued and paid.
Responsibilities:
Update the organization’s commission system with employee changes and commission plan changes on an ongoing basis
Develop and test new commission plans in the organization’s commission system
Work with our commission system’s personnel to troubleshoot issues
Ensure accurate responses to inquiries or concerns related to commission and incentives are provided to employees
Review commission payment reports for accuracy and completeness
Ensure accurate and timely commission payouts
Prepare commission expense reports, presentations and recommendations for sales and/or finance management.

Commissions Analyst

• The Global Account Director position is responsible for developing and managing Accounts designated as Global Accounts and maximizing all sales opportunities within those accounts.
• More specifically, this position will be charged with promoting and selling KnowBe4’s products and services, with the objective to achieve and exceed monthly sales quota.
• This can be achieved by targeting your book of business and maximizing cross sale opportunities, increasing subscription levels and adding on additional seats due to account growth.
• This role will work closely with the assigned customer account teams including the Customer Success Manager and other Account Executives/Managers as necessary to ensure increased ARR and more product suite adoption and coordinate any territory specific deals relating to their global accounts.
• Travel to meet on-site with C-Levels and other Executives for their assigned accounts.

Global Account Director (Hybrid) (Position located in New York)

Sales Development Rep

• The Sales Development Representative is responsible for reaching out to prospects, qualifying them and passing interested prospects to their assigned Territory/Account Executive(s).
• Reach out via phone and/or email to cold prospects and get them interested in a KnowBe4 product
• Gauge the interest of prospects to qualify them as potential customers
• Pass the qualified and interested prospects to their assigned Territory/Account Executive(s)

Account Executive, ENT/Strategic

Account Executive, Mid Market

Account Executive, ENT/Strategic

Account Executive, ENT/Strategic

Account Manager, SMB

Commissions Analyst

Global Account Director (Hybrid) (Position located in New York)

Sales Development Representative, Hybrid