KnowBe4

Global Account Director (Hybrid) (Position located in New York)

KnowBe4

full-time

Posted on:

Origin:  • 🇺🇸 United States • New York

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Salary

💰 $250,000 - $270,000 per year

Job Level

Lead

Tech Stack

AWSAzureCloudCyber SecuritySplunk

About the role

  • The Global Account Director position is responsible for developing and managing Accounts designated as Global Accounts and maximizing all sales opportunities within those accounts.
  • More specifically, this position will be charged with promoting and selling KnowBe4’s products and services, with the objective to achieve and exceed monthly sales quota.
  • This can be achieved by targeting your book of business and maximizing cross sale opportunities, increasing subscription levels and adding on additional seats due to account growth.
  • This role will work closely with the assigned customer account teams including the Customer Success Manager and other Account Executives/Managers as necessary to ensure increased ARR and more product suite adoption and coordinate any territory specific deals relating to their global accounts.
  • Travel to meet on-site with C-Levels and other Executives for their assigned accounts.

Requirements

  • Bachelor's Degree strongly preferred (exceptions may be made for military experience). Degree in any field acceptable, but a plus if Cybersecurity, Computer Science, IT, Business, Marketing.
  • Proven track record selling to EVP and C-level (CISOs and Security Teams a plus)
  • 5+ years SaaS sales experience (Cybersecurity preferred but not required)
  • Experience selling deals $500K+ in the Enterprise segment
  • Experience selling multi-year deals
  • International: English and local language proficiency required.
  • Has demonstrated expertise in value-based selling methodologies with enterprise accounts
  • Executive-level presentation and communication skills
  • Experience with strategic account planning and management showing measurable account growth
  • Experience managing and progressing opportunities involving multiple stakeholders
  • Has a track record of managing and closing complex, multi-year deals with multiple stakeholders
  • Experience creating and communicating compelling business cases
  • Experience with consultative selling approach and value selling methodology
  • Experience handling technical objections
  • Skilled in running discovery conversations and managing tailored product demonstrations
  • Technical aptitude with experience using sales tools
  • Experience with CRM systems (preferably Salesforce)
  • Experienced with pipeline management & accurate forecasting
  • Familiarity with standard concepts, practices and procedures within the IT Security Field
  • Experience with Salesforce and Gmail
  • Network or Security Plus preferred
  • Achievement in demanding extracurricular activities (e.g., debate team captain, entrepreneurial ventures)
  • Self-motivated with a growth mindset and continuous learning orientation
  • Strong competitive spirit balanced with collaborative approach
  • Demonstrated interest in cybersecurity sales
  • Consistently positive attitude even in the face of adversity
  • Quick learner with strong listening skills
  • Strong written and verbal communication skills, with previous presentation experience
  • Excellent phone presence and professional demeanor
  • Time management and organizational skills
  • Ability to handle rejection and maintain persistence
  • Stats driven business professional
  • Motivated, energetic self-starter
  • Strong collaborative and teamwork skills
  • Must be able to work with minimum supervision
  • General understanding of: - Human Risk Management & challenges faced by IT / InfoSec Teams / Compliance & Board Members - Basic network and email security concepts - SIEM/SOAR platforms - Zero Trust Architecture - Cloud security architecture - Phishing attack vectors - Identity & Access Management - Security orchestration and automation
  • General understanding of Security Technology Stack: - Enterprise IAM solutions (Okta, Ping, Azure AD) - SIEM platforms (Splunk, QRadar, LogRhythm) - EDR platforms (CrowdStrike, Carbon Black, SentinelOne) - Cloud security (AWS Security Hub, Azure Security Center) - Email security solutions - GRC platforms
  • Genuine curiosity and strong desire to learn about cybersecurity and technical concepts
  • Basic computer literacy and comfort with business applications
  • Ability to quickly grasp and explain basic technical concepts
  • Ability to translate complex topics into simple terms
  • Interest in keeping up with current technology and cybersecurity trends
  • Proven track record of grit and resilience in challenging situations, with high performance under pressure
  • Collegiate athlete or competitive sports background demonstrating rigorous discipline, teamwork, dedication, and competitive spirit
  • History of setting and achieving ambitious personal or professional goals
  • Track record of leadership in team settings