Commercial Sales Manager
Halcyon
Cyber Security
Job Level
Mid-LevelSenior
Tech Stack
Cyber Security
About the role
- The Sales Architect is a vital collaborator to the Sales team, having primary responsibility for providing pre-sales support to prospective customers for all KnowBe4 products as well as eliminating technical impediments to their purchase and adoption.
- Help identify key customer requirements and position KnowBe4 products as they meet those applicable requirements.
- Collaborate directly with other business units such as Technical Support, Revenue Development, Product Management and others.
- Technical Leadership: Serve as a product authority, Troubleshoot complex issues, Lead product feedback and deliver advanced training.
- Strategic Sales Engagement: Work strategically with prospects alongside sales reps, engage corporate leadership, navigate technical teams, lead cross-functional SE projects.
- Mentorship and Team Development: Mentor junior Sales Engineers, facilitate SE enablement, act as SME, influence best practices.
- Advanced Problem Solving: Resolve moderate to complex technical issues, support other SEs, anticipate technical challenges.
- Business and Sales Strategy: Handle senior-level strategy conversations, make recommendations, develop playbooks for complex sales scenarios.
- Customer Engagement: Develop and execute POV evaluation plans, incorporate business impact and ROI, craft narratives showcasing product solutions.
- Competitive Intelligence: Articulate core differentiators versus top competitors.
Requirements
- 2 year degree or technical degree preferred
- 3-6 years of technical sales or sales engineering experience required.
- Experience with Gmail and Google Docs
- Experience with MS Office (Word and Excel)
- Experience with web browsers (Chrome, Internet Explorer, etc.)
- Deep technical expertise in cybersecurity and related technologies
- Proven track record of successful enterprise-level sales engagements
- Strong leadership and mentoring skills
- Excellent communication and strategic thinking abilities
- Excellent verbal and written communications
- Highly organized and result-oriented
- Excellent time management and organization skills
- Can demonstrate technical troubleshooting and analysis ability
- Experience with security awareness concepts and mail environments
- Familiarity with cybersecurity and general business concepts
- Can demonstrate integrity, accountability, respect and commitment
- Strong collaborative and teamwork skills
- Must be able to work with minimal supervision
