KMS Technology, Inc.

Manager

• Oversee the day-to-day delivery activities for the project, ensuring commitments are delivered on time and with high quality.
• Serve as the primary point of contact for delivery-related matters with the client, stakeholders, and internal teams.
• Monitor project progress, timelines, deliverables, risks, dependencies, and overall project health.
• Own the execution and governance of project SLAs and contractual commitments, ensuring delivery teams consistently meet agreed service levels and client expectations.
• Drive alignment between client expectations, business objectives, and team execution plans.
• Facilitate regular status meetings, delivery reviews, and planning sessions with stakeholders and project teams.
• Identify, assess, and proactively mitigate project risks, issues, and blockers.
• Collaborate with Engineering Managers, Product Owners, Business Analysts, and technical teams to ensure successful delivery outcomes.
• Monitor team capacity and workload to support effective planning and execution.
• Track and communicate delivery metrics, project status, risks, and accomplishments to stakeholders.
• Manage escalations and coordinate resolution efforts when critical issues arise.
• Ensure adherence to project processes, quality standards, and delivery best practices.
• Foster a culture of accountability, collaboration, and continuous improvement within the project team.
• Coordinate efforts across distributed teams and support effective collaboration in global environments.

Delivery Manager

Marketing

• Design and execute account-specific ABM campaigns (1:1) that drive measurable business impact
• Build and maintain strong relationships with sales teams to understand account priorities and translate them into effective marketing programs
• Analyze customer data, buying signals, and market trends to inform campaign strategy and optimization
• Create and implement multi-channel programs (events, digital, direct) that deliver personalized customer experiences
• Partner with Growth marketing teams to ensure ABM programs complement broader field marketing efforts
• Drive operational excellence through standardized processes, documentation, and best practices
• Track and report on program performance, using data to optimize and scale successful approaches
• Manage program budgets effectively, demonstrating frugality while maximizing impact

Senior Account Based Marketing Manager

Operations

• Support and maintain PgMO processes, governance standards, and operating procedures — ensuring consistency across the organization
• Consolidate program and project data into status reports and dashboards for leadership and stakeholders
• Coordinate and support PgMO meeting cadences — prepare agendas, capture minutes, track actions, and follow up on commitments
• Maintain and organize PgMO document libraries, templates, and knowledge repositories so information is always current and accessible
• Monitor risk and issue logs across programs — escalating items that need attention and keeping registers up to date
• Support onboarding of new team members into tools, processes, and standards
• Identify operational bottlenecks and recommend process improvements to increase PGMO efficiency

Delivery Manager

Senior Account Based Marketing Manager

PgMO Operations Coordinator