Klaviyo

Senior Product Manager

Klaviyo

full-time

Posted on:

Location Type: Hybrid

Location: Boston • Massachusetts • 🇺🇸 United States

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Salary

💰 $140,000 - $210,000 per year

Job Level

Senior

About the role

  • Lead product strategy: define success, identify high-impact problems, and align with broader business objectives
  • Own prioritization and roadmap: balance long-term vision with immediate needs, using data to guide investment decisions
  • Drive execution: collaborate cross-functionally to set goals, remove blockers, and deliver against milestones
  • Champion the customer: spend significant time interacting with customers to understand problems and workflows
  • Communicate effectively: articulate strategy and progress to stakeholders with strong written communication
  • Mentor and lead: coach and level up other product managers and be a go-to resource for the product team
  • Deliver business outcomes: focus on measurable results through rigorous problem-solving and execution
  • Influence beyond your domain: resolve dependencies and align adjacent product areas
  • Build and maintain product roadmap reflecting customer needs, technical feasibility, and business impact
  • Write detailed product specifications covering use cases, edge cases, and implementation paths
  • Collaborate with engineering, design, and other departments to ship high-quality features
  • Analyze product performance and identify opportunities for optimization or innovation
  • Constantly learn and adapt—dive into unfamiliar areas and emerging technologies when necessary

Requirements

  • 8+ years of experience in the tech industry
  • at least 5 years in a product management role
  • experience leading cross-functional teams and managing products across their full lifecycle
  • strong technical intuition and ability to work closely with engineering on architectural decisions
  • proven track record of delivering high-impact products and improving team efficiency
  • exceptional communication skills, particularly in written form
  • deep user empathy and experience gathering insights from a wide range of stakeholders
  • data-informed mindset with experience analyzing large datasets and using metrics to guide decisions
  • experience aligning multiple stakeholders and navigating trade-offs in high-growth or fast-paced environments
Benefits
  • participation in the company’s annual cash bonus plan
  • variable compensation (OTE) for sales and customer success roles
  • equity
  • sign-on payments
  • a comprehensive range of health, welfare, and wellbeing benefits based on eligibility
  • Klaviyo Rewards total rewards package
  • recruiter-provided location-specific salary/OTE details
  • generous benefits and support
  • we provide accommodations as needed

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
product managementdata analysisproduct lifecycle managementproduct specificationsroadmap developmentproblem-solvinguser empathystakeholder alignmentmetrics analysiscross-functional collaboration
Soft skills
communicationmentoringleadershipstrategic thinkingcustomer advocacyadaptabilityinfluencecollaborationcoachinggoal setting
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