Product Manager

• Conduct hands-on research with users to deeply understand their needs, behaviors, and pain points and identify where people get stuck or have unmet expectations
• Translate insights into actionable strategies that improve user onboarding, activation, and retention
• Design and optimize onboarding experiences that empower users to quickly learn and embrace the product
• Champion initiatives that help users form habits and stick with the product over time, ensuring success of customer pilots and rollouts
• Discover the right next steps to unlock weaker user segments and turn moderate users into champions
• Take full ownership of goals and outcomes, setting and executing product strategy without intensive oversight
• Proactively identify opportunities, prioritize initiatives, and balance short-term wins with long-term product vision
• Partner with developers in an agile environment, leading prioritization and negotiation while allowing the team to fully own their day-to-day work
• Collaborate with design, marketing, leadership, and the rest of the product team to align user needs with business goals and help set cross-product strategy

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