Marketing Operations Manager
Alma
Product Manager
VideaHealth
full-time
Posted on:
Location Type: Hybrid
Location: Boston • Massachusetts • 🇺🇸 United States
Visit company websiteJob Level
JuniorMid-Level
About the role
- Conduct hands-on research with users to deeply understand their needs, behaviors, and pain points and identify where people get stuck or have unmet expectations
- Translate insights into actionable strategies that improve user onboarding, activation, and retention
- Design and optimize onboarding experiences that empower users to quickly learn and embrace the product
- Champion initiatives that help users form habits and stick with the product over time, ensuring success of customer pilots and rollouts
- Discover the right next steps to unlock weaker user segments and turn moderate users into champions
- Take full ownership of goals and outcomes, setting and executing product strategy without intensive oversight
- Proactively identify opportunities, prioritize initiatives, and balance short-term wins with long-term product vision
- Partner with developers in an agile environment, leading prioritization and negotiation while allowing the team to fully own their day-to-day work
- Collaborate with design, marketing, leadership, and the rest of the product team to align user needs with business goals and help set cross-product strategy
Requirements
- 2+ yrs experience as a Product Manager at a SaaS company
- Experience working closely with developers in agile settings (ideally without heavy-handed process)
- Hands-on experience directly engaging with end-users (not only business stakeholders)
- Demonstrated success in onboarding and/or adoption strategies for daily-use products, including quantitative measurement to make decisions and determine success
- Independent learner and owner who can self-start, self-direct, and deliver
- Ability to set strategy independently while still collaborating effectively with leadership
- Flexible, agile mindset; thrives in environments where priorities can shift as we learn and grow very quickly
- Organized, resourceful, and an effective communicator across functions
- Strong culture fit: adaptable, collaborative, and aligned with our fast-moving, mission-driven team
- Boston-based and available to work a hybrid schedule in our HQ
- Application asks about US work sponsorship (Will you now or in the future require sponsorship to work in the US?)
Benefits
- Fast paced and collaborative work culture in which you can gain experience, grow your technical skills and work on a wide variety of challenges over your time with us.
- Competitive pay, equity and benefits.
- Agile organization where being senior translates to being a mentor and role model for others. We lead by example.
- Technical challenges on the leading edge of innovation
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
product managementuser onboardinguser activationuser retentionquantitative measurementSaaSagile methodologystrategy developmentcustomer pilotsadoption strategies
Soft skills
independent learnerself-startereffective communicatororganizedresourcefulcollaborativeadaptableflexible mindsetownershipnegotiation
