VideaHealth

Artificial Intelligence

• Lead the internal QA/QI process for validating product updates, AI system changes, and onboarding of new customer groups.
• Validate AI model performance by reviewing cases, assessing diagnostic accuracy, and providing clinical feedback to the data science and engineering teams.
• Serve as a clinical liaison to customers, helping them understand and optimize use of AI tools in real-world clinical workflows.
• Collaborate with the product team to shape go-to-market (GTM) strategies for new AI features and enhancements, ensuring clinical accuracy and user alignment.
• Partner with technical teams to translate clinical insights into model improvements and usability enhancements.
• Provide clinical education and guidance across internal teams to improve understanding of diagnostic standards and radiographic interpretation.
• Support internal and external clinical documentation, training, and validation reports.

Clinical Manager, Dental AI Quality – Validation

Revenue Operations

• Provide day-to-day support for HubSpot/RevOps “tickets” (user help, data fixes, troubleshooting, small workflow updates).
• Maintain basic CRM data hygiene (deduping, required fields, lifecycle stage consistency) and reinforce pipeline discipline.
• Assist with building and maintaining dashboards and recurring reporting for pipeline visibility, funnel performance, and lead-to-close conversion.
• Support larger CRM/process builds that enable SMB & DSO scale (e.g., lifecycle workflows, lead routing, stage definitions, handoffs, SLAs)—typically in partnership with a GTM Ops lead.
• Help document and roll out process/system changes so teams adopt them smoothly.
• Own onboarding playbooks for new hires (reps + managers): checklists, ramp plans, certifications, and role-based learning paths.
• Consolidate enablement resources across GTM into a clear, searchable source of truth (what to use, when, and why).
• Maintain enablement asset hygiene: keep talk tracks, decks, one-pagers, battlecards, and process docs current; partner with SMEs in Product & Marketing to refresh content on a cadence.
• Support enablement delivery: coordinate training, track completion, gather feedback, and iterate on materials to improve ramp and consistency.
• Help standardize “how we sell” through repeatable playbooks (discovery, qualification, handoffs, deal stages) in collaboration with GTM leaders.

Revenue Operations Associate

QA Engineer

• Own complaint handling, vigilance reporting, nonconformance, CAPA, and post-market surveillance (PMS) processes end-to-end: intake, triage, investigation, root cause analysis (RCA) using structured methods (e.g., 5-Whys, fishbone, etc.), documentation, timely closure, and reporting/trending. Define and run quality KPIs and trending dashboards, identify signals, drive cross-functional follow-up actions, update DHF documents.
• Maintain and continuously improve the Quality Management System (QMS) and Security/Privacy Policies in compliance with ISO 13485, FDA 21 CFR Part 11/820, IEC 62304, EU MDR, HIPAA and other relevant regulations/standards: author/revise SOPs and Work Instructions (WIs), create practical templates/checklists, and ensure processes are followed.
• Partner with Director RAQA, Engineering, Product, and Clinical to ensure DHF documentation (design controls & risk management) meets regulatory requirements.
• Deliver effective training across the organization (role-based, practical, and measurable), and track training compliance.
• Drive audit readiness: prepare for internal and external audits, coordinate responses, and own remediation/closure of audit findings with objective evidence.

Senior Quality Engineer

Full-stack Engineer

• You will operate as an autonomous unit, bypassing traditional engineering bottlenecks by using AI to generate code, design architectures, and stand up infrastructure. • Your mission is validation velocity: proving technical feasibility and product-market fit through working software before we commit to a full-scale engineering build. • Curate and master a stack of 'Multiplier Tools' (e.g., v0.dev for UI, Cursor/Bolt for logic, Supabase for instant backends, and Replicate for model integration). • Regular touchpoints with customers to understand pain points and run iterative feedback loops with prototypes to validate it meets their needs. • Provide the 'AI-generated blueprint' and whatever code to the core engineering team for assessment after validating a prototype.

Innovation Product Engineer

• Build strong relationships by being a collaborative and dependable teammate across the software and machine learning teams as well as other key organizational stakeholders.
• Create value by working on the most critical efforts at Videa.
• Champion pragmatism and help the organization on its quest to constantly improve.
• Communicate effectively and efficiently by understanding your audience.
• Collaborate with teammates to design, build, automate testing of and support REST services at the application, identity, data pipeline/storage and machine learning layers.
• Extend existing Data Lake capabilities to store and query petabytes of binary and textual data and the associated metadata, systematically arranged in S3, RDBMS, and NoSQL databases. Invent the future of deploying versioned machine learning models at scale.
• Advance our platform’s deployment automation capabilities.
• Enable platform to agilely support complex interactions with our customers’ and partners’ technology.

Senior Software Engineer, Full Stack

Backend Engineer

Senior Software Engineer, Backend

Frontend Engineer

• Build strong relationships by being a collaborative and dependable teammate across the software and machine learning teams as well as other key organizational stakeholders.
• Create value by working on the most critical efforts at Videa.
• Champion pragmatism and help the organization on its quest to constantly improve.
• Communicate effectively and efficiently by understanding your audience.
• Building React components that can be reused across multiple applications and use cases, from the dental practice, to insurance, and more
• Writing automated tests with Jest and Puppeteer
• Implementing best practices for application performance and data integrity, and Advance our platform’s deployment automation capabilities.
• Enable platform to agilely support complex interactions with our customers’ and partners’ technology.

Senior Software Engineer, Frontend

Product Designer

• Lead end-to-end design for voice-powered features and AI-assisted workflows within our SaaS product
• Conduct in-person and remote research with dental professionals to understand clinical workflows, pain points, and opportunities for voice-first solutions
• Prototype rapidly using modern design engineering tools, creating high-fidelity, functional prototypes that go beyond static mockups
• Collaborate closely with product managers and engineering teams to define product requirements, interaction models, and technical feasibility
• Use a "Good, Better, Best" framework to iterate quickly, delivering functional solutions while striving for continuous refinement
• Translate complex clinical workflows into intuitive voice interactions and AI-powered experiences that clinicians can easily adopt
• Work within and evolve our design system to ensure consistency across voice, visual, and multimodal experiences

Sales Development Rep

• Own a personal outbound pipeline—researching accounts, identify key decision-makers, and create compelling outbound strategies to engage them while setting the standard for high-quality prospecting and execution
• Coach, mentor, and support BDRs to improve prospecting skills, messaging, and conversion rates
• Provide regular feedback through call reviews, pipeline reviews, and performance coaching
• Help onboard and ramp new BDRs, setting expectations for success early
• Foster a high-energy, accountable, and collaborative team culture
• Execute multichannel prospecting through email, phone, LinkedIn, and creative outreach methods to book qualified meetings for Account Executives
• Develop a strong understanding of VideaHealth’s product suite and the dental group landscape to effectively articulate our value proposition
• Handle objections, identify prospect pain points, and tailor messaging to move opportunities forward
• Continuously test and refine outreach tactics to improve engagement rates and uncover new lead sources
• Track activity, leads, and conversions using HubSpot and sales enablement tools such as ZoomInfo
• Collaborate with sales and marketing to refine messaging, share insights, and optimize the go-to-market approach

Sales Development Representative – Team Lead

• Engineer Top-of-Funnel Infrastructure
• Build systems that adapt outreach, scoring, and routing for Enterprise, Mid-Market, and SMB.
• Identify segment-specific ICP signals and model purchase intent.
• Create TOF pipelines that unify and prioritize real-time signals across channels.
• Scale Campaigns Across Segments
• Lead TOF campaign strategy and execution.
• Develop ROI calculators and value-proof assets that support TOF conversion.
• Use AI to build personalization engines that quickly scale ABM and outbound.
• Collaborate with Sales and Product Marketing to align on messaging and value proof.
• Design High-Impact Growth Systems
• Build intelligent outbound engines that trigger based on real-time signals.
• Build custom GPT agents, enrichment bots, ABM micro-apps, and qualification tools.
• Create predictive lead scoring models and segment-aware routing rules.
• Run High-Velocity Experiments
• Launch rapid experiments across outbound, inbound, ABM, and lifecycle.
• Test segment-specific value props, messaging, landing pages, and ROI frameworks.
• Systematize experiments that prove value into automated growth engines.