VideaHealth

Community Manager

• Build a thriving clinician and DSO operator community through channels like WhatsApp, peer groups, virtual roundtables, and live meetups.
• Design customer advocacy programs that convert happy users into active promoters, including testimonial sourcing, reviews, and referrals.
• Identify, engage, and activate Key Opinion Leaders (KOLs) and influencers across dentistry, creating co-branded content, speaking opportunities, and ambassador-style programs.
• Lead relationship-focused field marketing programs — from high-impact events to executive dinners — in partnership with Sales and CS to drive qualified pipeline.
• Develop co-marketing campaigns with DSOs and strategic partners that amplify brand credibility and generate awareness among new prospects.
• Collaborate with Customer Success to curate and share moments of impact, success stories, and user insights across marketing, PR, and social.
• Track and report on metrics like community growth, KOL reach and engagement, advocacy participation, referral pipeline, and partner-attributed opportunities.

Community Marketing Manager

Growth Marketing

• Engineer Top-of-Funnel Infrastructure
• Scale Campaigns Across Segments
• Design High-Impact Growth Systems
• Run High-Velocity Experiments

Growth Hacking Engineer

Customer Success Manager

• Own the end-to-end Customer Success lifecycle, including implementation, onboarding, ongoing change management, adoption, renewals, and overall customer satisfaction for enterprise and SMB customers
• Drive success across both centralized customer organizations and distributed end-users, ensuring strong product adoption, engagement, and value realization at every level.
• Build, lead, and develop a high-performing Customer Success team that is relentlessly focused on delivering exceptional customer experiences and maximizing user happiness.
• Lead and execute QBRs and other executive-level engagement rhythms, ensuring customers are strategically aligned, supported, and positioned for long-term success across all products.
• Collaborate closely with the executive team to provide actionable product feedback, influence product roadmap decisions, and contribute to company-wide leadership initiatives.
• Establish strong relationships with key customers, understanding their needs, challenges, and objectives. Drive initiatives to enhance customer satisfaction, loyalty, and advocacy

VP Customer Success

Account Manager

• Develop and execute joint marketing programs with strategic partners and enterprise customers—including social and digital campaigns, co-branded content, and events—to drive awareness, engagement, and pipeline growth.
• Collaborate closely with the Partnerships team to align on partner priorities, business objectives, and co-marketing plans, ensuring seamless execution and measurable impact.
• Create compelling sales and marketing collateral, such as joint case studies, blog posts, videos, webinars, and one-pagers that communicate shared value propositions and success stories.
• Plan and manage events and activations—including partner webinars, tradeshows, and executive dinners—that strengthen relationships and generate qualified leads.
• Partner with Sales and Partnerships to build toolkits, demos, decks, and enablement materials that support adoption, upsell, and partner-aligned opportunities.
• Measure and analyze marketing performance to track engagement and pipeline contribution across both partner and enterprise programs, providing insights and recommendations for optimization.
• Collaborate cross-functionally with internal stakeholders—Product Marketing, Demand Generation, Sales, Customer Success, and Partnerships—to ensure consistent messaging, alignment, and execution across all initiatives.
• Serve as a connector and relationship builder, ensuring that our partners and enterprise customers view VideaHealth as a trusted, collaborative, and innovative ally.

Marketing Manager – Partnerships, Enterprise Customer Marketing

Product Marketing

• Managing all aspects of the development, maintenance, analysis, and response handling for our website and any other online properties we create
• Screening conference possibilities, securing speaking slots, managing the preparation logistics, and developing presentation materials
• Screening article placement opportunities, managing logistics of drafting pieces, working with outside writers, and then working with PR to amplify any placements
• Managing logistics for Videa’s engagement with alliances and industry forums
• Developing and maintaining a CRM database of all key targets, contact history, and next steps
• Managing our relationships with outside design and PR support

Senior Product Marketing Manager

• You will be the catalyst to rapidly expand our partner ecosystem and accelerate our growth.
• First point of contact for prospective partners, helping introduce them to the value of AI-driven diagnostics and workflow enhancement.
• Responsible for building a pipeline of potential partners, engaging with potential partners and building champions within partner organizations, and closing deals that drive growth for VideaHealth and our partners.
• Map & Hunt: Own the partner target map (prioritized by TAM, distribution reach, workflow control).
• Build executive champions and multi-thread.
• Create compelling narratives and outbound plays; run discovery; shape terms; close partner agreements with Legal support.
• Drive pilot → GA: integration kickoff, pricing bundles, enablement, co-marketing, and co-sell plays to first revenue.
• Stand up a repeatable channel program (tiers, basic certification, spiffs, playbooks, dashboards).

Senior Manager, Channel Partnership Growth

Financial Planning and Analysis

• Own the monthly, quarterly, and annual close processes, ensuring accuracy and timeliness.
• Prepare and analyze financial statements, management reports, and board reporting packages.
• Oversee accounting operations, including general ledger, accounts payable, accounts receivable, payroll, and expense management.
• Manage compliance with tax filings, audits, and other regulatory requirements.
• Support revenue operations, including billing, collections, and revenue recognition.
• Maintain and improve financial systems, processes, and internal controls.
• Partner with leadership on budgeting, forecasting, and cash flow management.
• Provide ad-hoc financial analysis and insights to support strategic decision-making.
• Work cross-functionally with teams across the business to support operational and financial initiatives.
• Be comfortable owning tasks ranging from data entry to high-level reporting and analysis.

Finance Manager

Account Executive

• Drive the full sales cycle from prospecting to closing deals, consistently achieving sales targets and demonstrating a relentless drive to succeed. Focus on hunting and closing new logos to drive revenue
• Engage C-suite decision-makers within the DSO sector, identifying their specific needs and pain points to secure new business and expand market reach
• Conduct persuasive presentations, demonstrating the value of VideaHealth's AI solutions in increasing diagnostic precision, enhancing patient care, and optimizing operational efficiency
• Exhibit a high degree of precision in sales forecasting, ensuring reliable and dependable revenue predictions to support business planning and decision-making
• Collaborate closely with our Customer Success team to drive expansion efforts in alignment with customer needs
• Stay up-to-date with industry trends and leverage deep industry knowledge to act as a trusted advisor to dental professionals, guiding them through the digital transformation in dental care
• Attend customer meetings and industry conferences as required to nurture leads and close deals
• Act as a client advocate and be the voice of the client internally to refine the client experience including client implementation, onboarding, and product experience

Enterprise Account Executive

Artificial Intelligence

• Develop and maintain strong executive relationships with key client stakeholders to ensure long-term loyalty and satisfaction, leading ROI analysis, steering committees, and acting as a strategic thought partner.
• Partner closely with our Customer Success Manager to ensure smooth onboarding, training, and resolution of any issues, facilitating client success and satisfaction.
• Create and execute strategic account plans to identify and capitalize on opportunities for growth, ensuring the continuous delivery of value to our clients.
• Act as a client advocate, representing their needs and feedback internally as new products are brought to market.
• Drive revenue growth through the successful management of renewals, upgrades, and expansion opportunities within enterprise customer accounts.
• Exhibit precision in sales forecasting, ensuring reliable revenue predictions to support business planning and decision-making.
• Stay up-to-date with industry trends and leverage deep industry knowledge to act as a trusted advisor to dental professionals, guiding them through digital transformation in dental care.
• Attend customer meetings and industry conferences as required to strengthen relationships and represent VideaHealth.

AI Engagement Manager

Product Manager

• Conduct hands-on research with users to deeply understand their needs, behaviors, and pain points and identify where people get stuck or have unmet expectations
• Translate insights into actionable strategies that improve user onboarding, activation, and retention
• Design and optimize onboarding experiences that empower users to quickly learn and embrace the product
• Champion initiatives that help users form habits and stick with the product over time, ensuring success of customer pilots and rollouts
• Discover the right next steps to unlock weaker user segments and turn moderate users into champions
• Take full ownership of goals and outcomes, setting and executing product strategy without intensive oversight
• Proactively identify opportunities, prioritize initiatives, and balance short-term wins with long-term product vision
• Partner with developers in an agile environment, leading prioritization and negotiation while allowing the team to fully own their day-to-day work
• Collaborate with design, marketing, leadership, and the rest of the product team to align user needs with business goals and help set cross-product strategy

Business Development Rep

• Be the first point of contact for prospective customers, introducing them to AI-driven diagnostics and workflow enhancement
• Own your pipeline—research accounts, identify key decision-makers, and create compelling outbound strategies to engage them
• Execute multichannel prospecting through email, phone, LinkedIn, and creative outreach methods to book qualified meetings for Account Executives
• Develop a strong understanding of VideaHealth’s product suite and the dental group landscape to effectively articulate our value proposition
• Handle objections, identify prospect pain points, and tailor messaging to move opportunities forward
• Continuously test and refine outreach tactics to improve engagement rates and uncover new lead sources
• Track activity, leads, and conversions using HubSpot and sales enablement tools such as ZoomInfo
• Collaborate with sales and marketing to refine messaging, share insights, and optimize the go-to-market approach

Enterprise Business Development Representative

Recruitment

• Full cycle recruitment with a focus on technical positions
• Partner with hiring managers and leadership team to build and implement hiring strategies
• Source, attract and engage top talent through creative and effective sourcing strategies
• Interview candidates to assess qualifications, experience and culture fit
• Coordinate and manage interview processes, ensuring a seamless and positive candidate experience
• Maintain and optimize our applicant tracking system to ensure accurate reporting
• Assist with other talent initiatives as they arise

Talent Acquisition Partner

Chief of Staff

• Partner with the CEO to drive strategic priorities, including fundraising, market expansion, and operational excellence.
• Conduct structured problem-solving and deep-dive analysis on new markets, competitive landscapes, and growth opportunities.
• Act as a project manager on critical cross-functional initiatives, ensuring clarity, accountability, and execution.
• Own and streamline communication flows—helping prep the CEO for board meetings, investor discussions, and internal all-hands.
• Build frameworks and processes that help the company scale efficiently.
• Step in wherever needed: organizing offsites, managing special projects, and ensuring the team runs smoothly day-to-day.
• Serve as a trusted sounding board and thought partner to the CEO.

Backend Engineer

• Build strong relationships by being a collaborative and dependable teammate across the software and machine learning teams and other stakeholders
• Create value by working on the most critical efforts at Videa
• Champion pragmatism and help the organization constantly improve
• Communicate effectively by understanding your audience
• Collaborate with teammates to design, build, automate testing of and support REST services at the application, identity, data pipeline/storage and machine learning layers
• Extend Data Lake capabilities to store and query petabytes of binary and textual data and associated metadata in S3, RDBMS, and NoSQL databases
• Invent the future of deploying versioned machine learning models at scale
• Advance the platform’s deployment automation capabilities
• Enable the platform to agilely support complex interactions with customers’ and partners’ technology
• Develop secure, scalable and reliable SaaS systems as an early key member of the software engineering team

Senior Software Engineer, Backend, Infrastructure/ML Ops

Customer Support

• Be the go-to expert supporting customers throughout their AI-powered dental care journey
• Partner closely with the Customer Success team to ensure timely, thoughtful, and effective support
• Deliver tier 1 and tier 2 support to end users via phone and email
• Troubleshoot technical and user-facing issues; escalate complex bugs or feature requests to Product or Engineering as needed
• Triage the support queue and manage day-to-day ticket workflows
• Monitor SLA response times and drive improvements when bottlenecks occur
• Analyze support trends to inform process, product, and documentation enhancements
• Create and maintain internal and external support documentation
• Collaborate cross-functionally to resolve client-reported bugs and installation issues
• Maintain a strong understanding of VideaHealth products and workflows
• Support the Customer Success team on technical deliverables and escalations

Application Support Specialist

Compliance

• Maintain and improve the Quality Management System (QMS) in compliance with ISO 13485, FDA 21 CFR Part 11/820, EU MDR, and other relevant regulations
• Prepare regulatory documentation and submissions (FDA, CE, and other markets)
• Collaborate with product, engineering, and clinical teams to ensure design controls, risk management, and documentation meet regulatory requirements
• Conduct internal audits, support external audits, and ensure timely resolution of findings
• Support post-market surveillance, complaint handling, and vigilance reporting
• Deliver training on quality and regulatory processes across the organization
• Track and communicate changes in global regulations that may impact company processes or product