Kirey

IT Support

• Support the monitoring of IT infrastructure, cloud environments, database systems, and containerized platforms.
• Perform daily operational checks according to established procedures and checklists.
• Assist with ticket management, incident reporting, and operational requests.
• Collect technical evidence, logs, and diagnostic information for troubleshooting activities.
• Support backup operations, job verification, and post-maintenance checks.
• Maintain and update technical documentation, operational procedures, and reports.
• Work alongside senior engineers on incident management, change management, and scheduled maintenance activities.
• Gradually participate in projects involving Oracle technologies, Oracle Cloud Infrastructure (OCI), Exadata, networking, monitoring, containers, Kubernetes, and automation.
• Support DevOps activities, scripting, and infrastructure configuration using Infrastructure as Code (IaC) tools such as Ansible and Terraform.

Junior IT Specialist

Application Engineer

• Managing requests and incidents escalated from second-level support through ticketing systems
• Analyzing and resolving application and infrastructure issues
• Monitoring and supporting document management platforms running on Linux and Windows environments
• Collaborating with application and infrastructure teams to troubleshoot technical issues
• Contributing to the evolution of internal tools supporting operational activities
• Developing and maintaining automation scripts using Bash and Python
• Managing and enhancing monitoring dashboards and activities using Elastic, Kibana, and Splunk
• Participating in projects aimed at platform evolution and the introduction of new technologies

Junior Application Support Engineer

Customer Support

• Presidio operativo delle applicazioni assegnate
• Gestione di ticket Incident, Service Request e Problem
• Supporto applicativo di primo e secondo livello agli utenti di business
• Analisi e risoluzione delle anomalie applicative
• Monitoraggio dei processi applicativi e delle elaborazioni batch
• Verifica della corretta esecuzione dei flussi operativi
• Analisi di log applicativi e diagnostica tecnica
• Gestione delle escalation verso team infrastrutturali, sistemistici e di sviluppo
• Esecuzione di verifiche e analisi dati tramite query SQL
• Supporto alle attività di rilascio applicativo e post-go live
• Redazione e aggiornamento della documentazione operativa
• Produzione di reportistica e monitoraggio del rispetto degli SLA

Application Support Specialist

AI Engineer

• Progettazione e sviluppo di soluzioni avanzate di Machine Learning e Generative AI, con l’utilizzazione di architetture moderne in cloud (AWS, Azure, GCP) per la realizzazione di pipeline AI scalabili e performanti.

Security Engineer

• Implementing, configuring, and managing network security solutions
• Managing Firewalls, IDS/IPS, VPNs, WAFs, and EDR platforms
• Maintaining and upgrading existing security infrastructures
• Monitoring, analyzing, and responding to security incidents
• Managing access control through IAM, NAC, and RBAC solutions
• Performing vulnerability assessment activities and supporting remediation processes
• Configuring and managing Check Point, Fortinet, and Cisco FirePower solutions
• Working with F5 BIG-IP platforms
• Managing Arista Networks infrastructures, with a focus on VXLAN/EVPN, BGP, CloudVision, micro-segmentation, ACLs, and 802.1X
• Collaborating with technical teams to analyze requirements and identify the most effective solutions
• Producing and maintaining technical documentation

Network Security Specialist

Data Analyst

• Analizzare grandi quantità di dati strutturati e/o non strutturati, garantendo qualità, pulizia e coerenza del dato;
• Sviluppare modelli di machine learning (supervisionati e non supervisionati) per supportare i processi decisionali;
• Costruire soluzioni di Business Intelligence, quali dashboard e report, per la comunicazione di KPI/KRI agli stakeholder di progetto;
• Collaborare con team cross-funzionali (business, IT) per la raccolta dei requisiti e l’implementazione di soluzioni analitiche concrete ed efficaci;
• Contribuire alla prototipazione e modellizzazione di soluzioni innovative basate sui dati;
• Supportare il team di progetto nella predisposizione della documentazione funzionale all’esecuzione al progetto (sia di natura tecnica sia di allineamento dello stato di progetto verso il Cliente)

Data Analytics and Machine Learning Consultant

Cloud Engineer

• Managing and improving Windows-based on-premises and Microsoft Azure infrastructures
• Participating in Journey to Cloud initiatives and Lift & Shift migration projects
• Designing and implementing scalable, secure, and resilient cloud architectures
• Evaluating infrastructure technologies and products based on project requirements
• Automating provisioning and configuration through Infrastructure as Code approaches
• Supporting the development and maintenance of CI/CD pipelines
• Analyzing and resolving complex infrastructure-related issues
• Monitoring performance, availability, and security across managed environments
• Collaborating with multidisciplinary teams to introduce new solutions and services