Junior Application Support Engineer

Kirey

Junior Application Support Engineer managing enterprise document management platforms on Linux and Windows. Collaborating with technical teams for troubleshooting and continuous improvement in a hybrid work environment.

Posted 7/22/2026full-time🇮🇹 ItalyJunior💰 €25,000 - €33,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Application Support and IT Operations, with a strong focus on troubleshooting and resolving technical issues in both Linux and Windows environments. Proficient in developing automation scripts and managing monitoring tools to enhance operational efficiency.

Highest-signal resume keywords

Application SupportLinux Operating SystemsWindows Operating SystemsBash ScriptingPython Scripting

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Technical TroubleshootingIncident ManagementOperational SupportAutomation DevelopmentMonitoring Dashboard Management

Soft Skills

Analytical SkillsInterpersonal SkillsProblem-Solving Mindset

Tools & Technologies

ElasticKibanaSplunk

Industry Keywords

Ticket ManagementDocument Management PlatformsIT OperationsSystem Administration

Tech Stack

Tools & technologies

LinuxPythonSplunk

About the role

Key responsibilities & impact

Managing requests and incidents escalated from second-level support through ticketing systems
Analyzing and resolving application and infrastructure issues
Monitoring and supporting document management platforms running on Linux and Windows environments
Collaborating with application and infrastructure teams to troubleshoot technical issues
Contributing to the evolution of internal tools supporting operational activities
Developing and maintaining automation scripts using Bash and Python
Managing and enhancing monitoring dashboards and activities using Elastic, Kibana, and Splunk
Participating in projects aimed at platform evolution and the introduction of new technologies

Requirements

What you’ll need

At least 1 year of experience in Application Support, IT Operations, System Administration, or similar roles
Knowledge of Linux operating systems
Knowledge of Windows operating systems
Strong analytical and technical troubleshooting skills
Basic scripting knowledge in Bash and/or Python
Experience in ticket management and operational support activities
Strong interpersonal skills and a problem-solving mindset
Good command of the English language

Benefits

Comp & perks

The opportunity to join an international and technologically advanced environment
Exposure to mission-critical Enterprise platforms
Structured professional growth and career development paths
Mentoring and support from experienced professionals
Continuous learning and skills development opportunities
Hands-on experience with Linux, Windows, Elastic, and Splunk technologies
The opportunity to contribute to innovative AI-related initiatives
Corporate welfare programs and benefits package
Hybrid working model