KION Group

Mechanical Engineer

• Own and execute mechanical engineering scope for assigned Amazon modernization/retrofit projects
• Ensure project targets are met for quality, on-time delivery, and cost
• Anticipate issues and address proactively where appropriate
• Maintain up-to-date project log through department project tracking tool
• Regularly report on project portfolio performance including but not limited to: on-time delivery, budget, quality, risks
• Own short-term monthly forecast across assigned projects regardless of resource reporting
• Completes the design of complex systems that integrate hardware and software
• Completes complex material specification, schematic preparation and appropriate follow-up
• Completes recommendations for ideas related to productivity improvement, cost reduction and improvement in customer satisfaction
• Performs complex technical interchange and knowledge transfer for both processes and application of products to system design
• Identifies and resolves more complex problems and applies problem-solving skills to deal with most situations
• Master understanding of project schedule and budget for Mechanical Engineering functions

Senior Mechanical Engineer

Chief Technology Officer

• Design and create engaging e-learning course content using authoring tools such as RISE, Storyline, and other Articulate tools.
• Collaborate with subject matter experts, trainers and other stakeholders to transform course content into learning experiences.
• Use multimedia technology and authoring tools to build innovative and engaging e-learning content.
• Conduct instructional research and needs analysis.
• Apply tested instructional design theories, practice and methods.
• Design and develop exercises and activities that improve the learning process.
• Develop supporting multimedia material (audio, video, simulations, role plays, games, etc.).
• Conduct quality assurance reviews on courses and implement improvements as needed.

E-learning Developer, CTO

• Design and create engaging e-learning course content using authoring tools such as RISE, Storyline, and other Articulate tools.
• Collaborate with subject matter experts, trainers and other stakeholders to transform course content into learning experiences.
• Use multimedia technology and authoring tools to build innovative and engaging e-learning content.
• Conduct instructional research and needs analysis.
• Apply tested instructional design theories, practice and methods.
• Design and develop exercises and activities that improve the learning process.
• Develop supporting multimedia material (audio, video, simulations, role plays, games, etc.).
• Maintain project documentation and course folders.
• Conduct quality assurance reviews on courses and implement improvements as needed.

E-learning Developer

Engineer

• Learn how to service and repair forklift trucks and other material handling equipment
• Commit to a three-year training and development programme
• Attend all required training courses (internal & external)
• Pass all knowledge block training tests at college
• Pass End Point Assessment for Level 3 in Lift Truck & Powered Access Engineering
• Pass all internal assessments showcasing general knowledge of safety, product knowledge and use of diagnostic equipment
• Complete your e-Portfolio on time & to the expected standards agreed by the college & ADO
• Work closely with the training organisation to achieve your qualification
• Become competent at carrying out preventative maintenance, repairs, and the use of diagnostics on a wide range of the Linde product

Apprentice Engineer

• Complete the design of sophisticated systems that integrate hardware and software
• Complete sophisticated material specification, layout/drawing preparation, and appropriate follow-up
• Complete recommendations for ideas related to productivity improvement, cost reduction and improvement in customer satisfaction
• Perform complex technical interchange and knowledge transfer for both processes and application of products to system design
• Identify and resolves more complex problems and applies problem-solving skills in order to deal with most situations
• Project Engineering and Commissioning at customer sites
• Communicate, train, and work with customer for final system design
• Travels up to 25% to different customer locations/Dematic locations

• Learn how to service and repair forklift trucks and other material handling equipment
• Receive specific hands-on experience while studying for a nationally recognised qualification
• Apply learning from college and demonstrate this knowledge to mentors and assessors
• Commit to a three-year training and development programme
• Inspect, maintain, service and repair all types of material handling equipment
• Attend all required training courses (internal & external)
• Pass all knowledge block training tests at college
• Complete e-Portfolio on time and to expected standards

Customer Support

• Process customer parts orders, quotes, and return authorizations.
• Manage both simple and sophisticated customer transactions related to aftermarket parts.
• Respond to customer inquiries regarding order status, parts availability, returns, and warranty requests.
• Provide timely updates to customers regarding order progress and shipment status.
• Work closely with internal research teams and purchasing to identify parts, resolve discrepancies, and expedite orders when vital.
• Research restricted, obsolete, or replacement parts and communicate available options to customers.
• Coordinate with internal teams to resolve parts availability or technical inquiries.
• Monitor order progress through SAP and coordinate with warehouse or carriers as needed.
• Conduct regular follow-ups to verify target ship dates and communicate changes to customers.
• Ensure timely processing of returns, warranty claims, and replacement orders.
• Maintain strong working relationships with warehouse personnel, procurement, research teams, and other internal stakeholders.
• Provide instructions to warehouse staff or vendors when needed to expedite shipments or resolve order issues.
• Apply SAP along with other internal systems to process orders, track shipments, and manage customer requests.
• Maintain accurate documentation and transaction records within company systems.
• Perform other related duties as assigned.

Customer Support Representative

• Translate the project contractual technical requirements into deliverables and tasks for the engineering teams (including design/layout, emulation, order entry, drawings, and commissioning)
• Identify needed resources across engineering teams and with external suppliers and assign tasks across the project team.
• Ensure a high degree of quality of output for all deliverables and the entire solution via alignment to established standards for processes, engineering quality, and standard work.
• Identify and resolve issues that affect engineering tasks to avoid negative impact on the project.
• Monitor and manage project/team performance and ensure KPIs are met.
• Deliver the work package assigned by the Project Manager on time and within budget.
• Act as the main point of contact for project management, installation, procurement, external suppliers, manufacturing, etc. regarding all engineering deliverables.
• Ensure completion of all necessary specifications for third-party components, resale, etc. are accurate and complete; collaborating closely with ME/CE Leads as needed to ensure completion.
• Together with the SIM, provide Solutions Development input on project schedule and engineering resource estimates and availability and influence the use of standard designs.
• Align with line managers about performance, skill set, and availability of project engineering resources.
• Track engineering progress and ensuring project is pacing to schedule; align with ME/CE Leads and SAE as needed to report progress.
• Crafting project status reports, financial forecast, and schedule updates
• Support the project manager in risk management and risk mitigation actions by documenting, escalating, and managing project risk, preparing PSR / PVRs
• Lead technical reviews and conduct post-mortem with PM to feed continuous improvement.

Senior Mechanical Engineer

E-learning Developer, CTO

E-learning Developer

Apprentice Engineer

Senior Mechanical Engineer

Apprentice Engineer

Mechanical Engineer

Customer Support Representative

Controls Engineer