Onboarding Specialist

• Design, refine, and run a structured, week-by-week ramp curriculum focused on consultative selling, coverage education, quoting accuracy, objection handling, and state-specific compliance expectations• Lead and develop a team of ramp-stage Sales Agents (and/or front-line coaches/supervisors as applicable), setting clear expectations, coaching rhythms, and ramp-to-quota milestones• Coach to behaviors and outcomes by managing leading and lagging indicators (e.g., premium written, close rate, quote-to-bind, call volume, follow-up cadence)• Conduct readiness evaluations and final certification decisions; manage the handoff process to permanent sales leadership to ensure only performance-ready talent transitions• Establish and maintain performance dashboards and operating cadences to monitor conversion, pipeline health, early-lifecycle retention indicators, and cohort progress against benchmarks• Partner cross-functionally with Underwriting and Product to ensure agents are current on appetite changes, pricing shifts, and coverage updates—and translate those updates into ramp enablement• Work closely with QA and Compliance to reinforce ethical selling, accurate policy representation, and required regulatory adherence through call reviews and targeted interventions• Analyze cohort trends (early attrition, underwriting fallout, performance plateaus, curriculum gaps) and implement improvements that increase ramp success and reduce time-to-first-sale• Continuously improve processes and workflows to create consistent outcomes across varying class sizes and hiring cycles

Sales Manager, Onboarding Specialist

Human Resources

• Partner with Sales & Service leadership to design and execute workforce and talent strategies aligned to revenue growth, service level targets, and cost goals.
• Own performance management processes end-to-end, including goal setting, calibration, accountability, and documentation standards.
• Proactively supports the delivery of all HR processes, initiatives, policies and programs in order to foster a productive and compelling employment experience.
• Coach frontline managers and senior leaders to strengthen performance management, address gaps early, and build consistent manager capability across a high-volume, non-exempt workforce.
• Analyze engagement, attrition, and productivity data to identify trends, mitigate risk, and implement proactive action plans.
• Lead organizational change initiatives (team restructures, policy updates or recommendations, process improvements) with minimal disruption to customer and revenue outcomes.
• Advise leaders on FLSA, classification, pay practices, LOA/FMLA, and employee relations matters to ensure compliance and consistency.
• Partner with Talent Experience and Total Rewards to optimize processes & build initiatives to support the maturing of our programs.
• Communicate clearly on project timelines, risks, and outcomes, ensuring stakeholders are aligned and informed.

HR Business Partner, Sales & Operations

Actuary

• Using Generative AI tools and your technical acumen to build tools to automate existing processes and develop new tools to drive efficiency gains and improve analytical insights
• Performing actuarial pricing analyses, including statewide and segmented indications for homeowners insurance products
• Developing and enhancing pricing methodologies, incorporating loss trends, expense assumptions, reinsurance costs, catastrophe modeling outputs
• Working closely with actuarial leadership to reconcile actuarial indications with financial results and business objectives
• Preparing actuarial support for rate filings, including exhibits, documentation, and responses to regulatory questions
• Partnering with the insurance product team to support rate changes, pricing reviews, and state expansion efforts
• Collaborating with insurance product management partners on class plan builds for state expansion projects
• Pulling and cleaning data for CAT modeling, running CAT models and analyzing their output
• Collaborating with technology and data teams to improve data quality, automate analyses, and modernize pricing workflows
• Staying current on internal and external factors impacting pricing, including regulatory developments, market trends, catastrophe activity, and changes in corporate structure

Senior Pricing Actuary

Risk

• Develop and maintain pricing and risk models with limited supervision, ensuring accuracy, transparency, and scalability
• Analyze product profitability, loss trends, competitive positioning, and risk segmentation to inform pricing decisions
• Conduct competitive intelligence analysis, including familiarity with tools such as InsureQuote and market benchmarking sources
• Partner with underwriting and product teams on rate filings, state-specific pricing strategies, and ongoing model refinement
• Support state product research efforts, with a focus on Texas and other growth markets
• Analyze and model catastrophic perils (e.g., wind, hail) and their impact on pricing, segmentation, and portfolio risk
• Leverage AI tools and advanced analytics techniques to improve efficiency, deepen insights, and accelerate analysis
• Explore new data sources and evaluate multiple inputs to strengthen analytical conclusions
• Identify risks, inefficiencies, and improvement opportunities within pricing workflows
• Develop templates, share best practices, and mentor junior analysts through collaboration and review

Senior Pricing & Risk Analyst

Backend Engineer

• Writing clean, maintainable, and efficient code in Ruby and occasionally some Python and Typescript
• Leading pair programming sessions and providing mentorship to more junior team members
• Driving and fostering design or architectural tasks
• Participating in daily stands and weekly retros
• Collaborating with cross-functional team members, including Product and PMO
• Providing subject matter expertise and support

Kin

Sales Manager, Onboarding Specialist

HR Business Partner, Sales & Operations

Senior Pricing Actuary

Senior Pricing & Risk Analyst

Senior Software Engineer, Back-End Focus