
Sales Manager, Onboarding Specialist
Kin
full-time
Posted on:
Location Type: Remote
Location: Alabama • Arizona • United States
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Salary
💰 $85,000 - $115,000 per year
About the role
- Design, refine, and run a structured, week-by-week ramp curriculum focused on consultative selling, coverage education, quoting accuracy, objection handling, and state-specific compliance expectations
- Lead and develop a team of ramp-stage Sales Agents (and/or front-line coaches/supervisors as applicable), setting clear expectations, coaching rhythms, and ramp-to-quota milestones
- Coach to behaviors and outcomes by managing leading and lagging indicators (e.g., premium written, close rate, quote-to-bind, call volume, follow-up cadence)
- Conduct readiness evaluations and final certification decisions; manage the handoff process to permanent sales leadership to ensure only performance-ready talent transitions
- Establish and maintain performance dashboards and operating cadences to monitor conversion, pipeline health, early-lifecycle retention indicators, and cohort progress against benchmarks
- Partner cross-functionally with Underwriting and Product to ensure agents are current on appetite changes, pricing shifts, and coverage updates—and translate those updates into ramp enablement
- Work closely with QA and Compliance to reinforce ethical selling, accurate policy representation, and required regulatory adherence through call reviews and targeted interventions
- Analyze cohort trends (early attrition, underwriting fallout, performance plateaus, curriculum gaps) and implement improvements that increase ramp success and reduce time-to-first-sale
- Continuously improve processes and workflows to create consistent outcomes across varying class sizes and hiring cycles
Requirements
- 5+ years of leadership experience in insurance sales, ideally managing licensed agents in a quota-driven environment
- Active Property & Casualty insurance license
- Demonstrated success improving core sales performance metrics (premium growth, bind rate, conversion, ramp time reduction)
- Experience building or optimizing structured ramp/onboarding frameworks and repeatable workflows across hiring classes
- Strong working knowledge of P&C products, regulatory requirements, and compliant sales practices
- Analytical proficiency with CRM reporting and performance tracking (e.g., dashboards, Google Sheets, Excel) to diagnose issues and drive action
- Clear, confident communication—able to deliver actionable feedback and executive-ready performance updates, and to create order within ambiguity.
Benefits
- Competitive salary and company equity through Restricted Stock Units (RSUs)
- 401(k) with company match up to 4% of eligible earnings
- Multiple medical plan options, plus dental and vision coverage
- Company-funded HSA contributions (based on medical plan selection)
- Company-paid life insurance and short-term disability
- Flexible PTO for exempt employees (most employees take 15–20 days per year), plus 8 company-observed holidays
- Paid parental leave, including up to 14 weeks at 100% pay for birthing parents and 8 weeks at 100% pay for non-birthing parents
- Career mobility and internal growth opportunities across the organization
- Professional development budgets for certifications, conferences, and learning available, subject to management approval
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
consultative sellingcoverage educationquoting accuracyobjection handlingperformance metricssales performance improvementstructured ramp frameworksanalytical proficiencyCRM reportingperformance tracking
Soft Skills
leadershipcoachingcommunicationanalytical thinkingproblem-solvingcross-functional collaborationfeedback deliveryadaptabilityprocess improvementteam development
Certifications
Property & Casualty insurance license