Senior Product Leader – Business Engagement
Boeing
Vice President, Enterprise Supply Chain – Shared Services
Kimberly-Clark
full-time
Posted on:
Location Type: Hybrid
Location: Roswell • Illinois, Tennessee, Texas, Wisconsin • 🇺🇸 United States
Visit company websiteSalary
💰 $272,820 - $352,660 per year
Job Level
Lead
About the role
- Lead transformation of end-to-end integrated Supply Chain processes globally for the Enterprise Supply Chain Organization
- Develop a phased, multi-year Shared Services strategy and operating model for K-C’s supply chain work processes
- Dual reporting to the Chief Supply Chain Officer and VP, Global Business Services and partner with Chief Procurement Officer and ESCLT
- Identify capabilities suited for shared service and BPO arrangements and coordinate global outsourcing requirements
- Design and oversee implementation of a three year strategy and project portfolio to standardize processes across segments, functions and regions
- Lead business process design and governance, prioritization of budget and resources, and collaborate with process owners and DTS on process development
- Design, monitor, and improve controls in ESC and partner with GBS to improve Source to Pay operations and deliverables
- Drive ESC LEAN/Continuous Improvement efforts globally to meet annual targets for cost, quality and employee experience
- Recommend and implement process improvements, technology implementations, automations and AI to streamline ESC efficiency
- Manage senior stakeholders to collect VOC feedback, handle escalations, and translate needs into ESC policies and procedures
- Represent ESC and GBS globally to brief stakeholders on opportunities, targets, risks and successes
- Build and implement unified global reporting and dashboards tracking SLAs, Total Cost of Service (TCS), and process metrics (TQS, TSS, TVS, CSAT)
- Deliver best-in-class services to ~100 manufacturing/distribution sites and 15K+ employees, driving overhead and net productivity savings
Requirements
- 20+ years of experience in the Supply Chain space inside large, complex, multinational organizations
- Proven balance of operational and transformative leadership skills
- Experience leading large-scale process optimization efforts focused on work process optimization, automation and shared services with an E2E, value stream mindset
- Extensive knowledge of all functional components within Supply Chain, including material planning, production planning, logistics, transportation and operations
- Experience leading operations teams in the ESC space and shaping global ESC policy across multiple geographies
- Working knowledge of global ESC standards in the US, Europe, Asia Pacific and Latin America regions
- Bachelor’s Degree required; Master’s Degree preferred
- Experience establishing Shared Services operating models and/or supply chain delivery groups
- Practical end-to-end knowledge of Procurement, Planning, Logistics and Customer Services
- Extensive knowledge of outsource provider (BPO) services and shared service center operations
- Experience with high-impact and large-scale transformation efforts yielding significant value
- High emotional intelligence (EQ) and influence skills
- Excellent stakeholder management skills across all levels of the organization
- Knowledge of regulatory requirements for order entry, planning, manufacturing, testing, shipping, and quality assurance in a regulated industry
- Experience driving large-scale Continuous Improvement (CI) efforts; CI certification preferred
- Experience managing large vendor relationships and complex contractual relationships
- Demonstrated track record of leveraging process and project management skills to deliver results
- Motivational people leader with experience finding, coaching, and promoting diverse talent
Benefits
- Great support for good health with medical, dental, and vision coverage options
- No waiting periods or pre-existing condition restrictions
- Access to an on-site fitness center
- Occupational health nurse
- Allowances for high-quality safety equipment
- Flexible Savings and spending accounts to maximize health care options
- Diverse income protection insurance options
- Eligibility for a target bonus
- 401(k) and Profit Sharing plan
- Additional programs and support to continue your education, adopt a child, relocate, or find temporary childcare
- Kimberly-Clark will support in-country relocation for the chosen candidate (mobility policies apply)
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Supply Chain ManagementProcess OptimizationAutomationShared ServicesProcurementLogisticsCustomer ServicesContinuous ImprovementProject ManagementBPO Services
Soft skills
Operational LeadershipTransformative LeadershipEmotional IntelligenceStakeholder ManagementInfluence SkillsCoachingMotivational LeadershipCollaborationCommunicationGovernance
Certifications
Continuous Improvement Certification
