Kigo

Full-stack Engineer

Kigo is a technology company paving a new path forward for loyalty and digital advertising.
As a Senior Software Engineer at Kigo, you will play a critical role in building and evolving our Loyalty Wallet and Signals products.
You'll work across the entire technology stack to create intuitive, performant experiences that deliver personalized offers to millions of users.
Your work will directly impact how users discover, save, and redeem offers across our partner network, while maintaining our high standards for user experience and code quality.
Key Responsibilities:
Develop and maintain full-stack features and APIs for our digital Loyalty Wallet and Signals products
Design and implement back-end APIs and data structures primarily using Rust
Build responsive user interfaces using React and modern front-end technologies
Write clean, maintainable code with comprehensive test coverage
Collaborate with UX designers, product managers, and other stakeholders to implement intuitive user experiences
Support a wide range of businesses with unique feature requirements, ensuring tailored solutions and seamless integration across separate application instances.

Senior Software Engineer

Data Scientist

• Define and execute organizational data strategy in partnership with the CPO and CTO
• Personally lead development of predictive models, machine learning algorithms, and advanced statistical analysis for customer behavior, churn prediction, and personalization
• Build and develop internal data science capabilities and manage contractor/vendor partnerships
• Design and implement business intelligence solutions using Power BI, Tableau, and advanced SQL
• Leverage web/app analytics (Google Analytics, Adobe Analytics) to optimize customer journeys and measure campaign effectiveness
• Conduct deep-dive statistical analysis, hypothesis testing, and develop A/B testing frameworks and experimentation strategies
• Oversee enterprise-scale data science infrastructure on AWS including model deployment, monitoring, and real-time scoring
• Partner with Product, Sales, and Strategic Partnerships to embed predictive models into core business processes and develop customer-facing analytics products

Director, Data Science and Analytics Products

Account Executive

We're seeking an experienced Account Director to join our growing team at Kigo.
You will be the primary point of contact and trusted advisor for our large enterprise partners, ensuring their success from initial product implementation and onboarding through ongoing account growth and scaling.
Leverage expertise in relationship management, project execution, and strategic account development to drive partner satisfaction, product adoption, and maximize the value of their partnership with Kigo.
Lead strategic initiatives to drive partner success and fuel company growth by delivering exceptional loyalty experiences and advertising campaigns.
Combine customer obsession, technical expertise, and strategic leadership to build and maintain strong partner relationships, oversee implementation of innovative solutions, and expand Kigo’s loyalty media network.
Lead cross-functional collaboration with Kigo’s merchant advertising, sales, and development teams, navigating ambiguity to exceed partner expectations and drive Kigo’s growth.
Act as the senior point of contact for key Kigo partner accounts, overseeing strategic partner relationships with a customer-obsessed approach.
Lead collaboration with Kigo’s sales, advertising, and development teams to deliver tailored solutions for partners.
Responsible for revenue generation through adoption of the Kigo platform and performance of advertising campaigns through publishers.
Drive adoption and expanded integrations of Kigo product's across the enterprise.
Provide strategic recommendations on reward and offer selection, campaign development, and program optimization.
Oversee strategic implementation of high-impact solutions leveraging Kigo's platform and product suite, ensuring seamless integration with partner systems and alignment with business objectives.
Communicate with technical and non-technical stakeholders, leveraging presentation skills to articulate strategies and outcomes.
Drive project management excellence, proactively managing timelines, deliverables, and risks.
Analyze program performance using data analytics tools, delivering actionable insights to optimize outcomes.
Identify and execute opportunities for account expansion, including upselling, cross-selling, and partnership development.
Champion partner feedback to drive product innovation and improvement.
Ensure compliance with data sharing agreements, privacy regulations, and industry standards.
Develop and deliver high-impact presentations and reports on account performance, user engagement, and strategic initiatives.
Provide leadership in training and supporting partners on Kigo’s platform, ensuring maximum adoption and value.
Innovate and propose scalable solutions to complex partner challenges, leveraging AI and LLM tools.
Mentor and guide junior team members to foster a high-performing Partner Success team.

Account Director

Account Manager

• Support senior team members in managing partner accounts and deliver customer-focused interactions.
• Schedule meetings and send recaps of key next steps to internal and external stakeholders.
• Hold stakeholders accountable for deadlines across key project workstreams.
• Assist in cross-functional project management with sales, advertising, and development teams.
• Prepare and deliver professional presentations and reports using PowerPoint.
• Manage project timelines, deliverables, and tasks using project management tools like Monday.
• Use Excel to organize data, track program performance, and create reports.
• Collect and document partner feedback to support continuous improvement of Kigo’s platform and services.
• Ensure compliance with data sharing agreements, privacy regulations, and industry standards.
• Assist in training partners and their customers on Kigo’s platform for adoption and usage.
• Contribute to creation of high-quality presentations and reports for scheduled client meetings.
• Proactively identify and address potential challenges in project execution to meet partner expectations.