KFC Brasil

Affiliate Manager

• Act as an internal consultant to directors, managers and leaders, supporting decisions related to people management.
• Translate business needs into HR strategies and initiatives aligned with the company's objectives.
• Monitor people metrics (turnover, absenteeism, workplace climate, engagement, diversity, performance and productivity) and propose action plans to improve results.
• Support operational and corporate areas in talent management, succession planning, development and retention of professionals.
• Lead performance management processes, talent calibration and individual development plans.
• Work on topics related to organizational culture, reinforcing the company’s values and expected behaviors.
• Support leaders in conflict management, internal movements, organizational structure and people-related decision making.
• Actively participate in strategic HR projects, contributing to the transformation and evolution of the area.
• Ensure execution of HR policies and processes, guaranteeing compliance and adherence to corporate guidelines.
• Conduct regular visits to operations to understand the business reality and foster proximity with teams.
• Work collaboratively with HR Centers of Expertise (Talent Acquisition, Learning & Development, Compensation, HR Operations/Payroll, Internal Communications, among others).

HR Business Partner Manager

Supply Chain

• Plan and control the flow of materials and supplies from suppliers to company units.
• Perform demand analysis and prepare purchasing and stock replenishment plans based on sales forecasts.
• Monitor and ensure supplier service levels, controlling lead times, quality, and performance.
• Support the management of contracts with suppliers and logistics operators.
• Track performance indicators (KPIs) such as OTIF, service level, stockouts, and inventory turnover.
• Collaborate with Operations, Purchasing, Logistics, Finance, and Franchise teams.
• Propose improvements to logistics and operational processes with a focus on cost reduction and increased efficiency.
• Participate in projects for opening new stores and/or menus, ensuring logistical and supply alignment.
• Assist the team in analyzing the logistical feasibility of new products and suppliers.
• Use ERP systems and control platforms to ensure the accuracy of supply chain information.

Supply Chain Analyst, Mid-level

Customer Success Manager

• Gerenciar o aplicativo da marca, garantindo performance, atualização de ofertas, acompanhamento de métricas e experiência do usuário.
• Administrar o site da marca, assegurando usabilidade, conteúdo atualizado, navegação eficiente e integrações com outros canais digitais.
• Gerenciar o totem digital de loja, incluindo melhoria de UX, fluxo de compra, manutenção de conteúdo e análise de performance.
• Desenhar, otimizar e acompanhar a jornada do consumidor em todos os canais digitais, garantindo consistência e fluidez entre app, site e totem.
• Construir e operar a régua de relacionamento via WhatsApp e e-mail marketing, com foco em engajamento, conversão e recorrência.
• Realizar análises de dados de vendas, comportamento de uso e performance de campanhas.
• Interpretar e apresentar insights com base em Google Analytics e outras ferramentas de monitoramento digital.
• Colaborar com equipes internas de marketing, tecnologia, produto e agências para implementação de melhorias contínuas.

Analista de Digital, CRM Sr

Analyst

• Monitor and analyze Actual vs. Theoretical COGS (Cost of Goods Sold);
• Monitor variances by store, region and SKU;
• Build variance analyses (volume, mix, price and cost);
• Identify opportunities and risks affecting results;
• Work closely with store teams (GAs, GOs, regional leadership);
• Translate numbers into practical operational actions;
• Support the improvement of processes such as: weekly inventory; loss and waste control; adherence to recipes/technical sheets;
• Investigate significant COGS deviations;
• Connect impacts across Supply, Operations and Finance;
• Propose structural improvements;
• Ensure data quality across databases (SAP, SIR, etc.);
• Support monthly COGS closing;
• Improve existing processes and controls;
• Structure and monitor routines (RMR, month-ends, reports);
• Build and enhance analyses using: advanced Excel; Power BI; support automation and dashboard improvements; work with large volumes of data (stores, SKUs, weeks);

Senior Cost Analyst

Events

• Create, write, and distribute internal communications for corporate audiences and store teams, tailoring language and channel to each audience
• Manage available communication channels: in-store bulletin boards, corporate TVs, WhatsApp groups and email
• Standardize and ensure communications in stores are kept up to date
• Support the development of communication governance
• Organize recurring internal communication rituals, including agenda planning with partner areas and logistics for decorations, food and beverages
• Organize occasional employee engagement/endomarketing events
• Support the organizational culture project, serving as a communications reference

HR Business Partner Manager

Supply Chain Analyst, Mid-level

Analista de Digital, CRM Sr

Senior Cost Analyst

Internal Communications and Events Analyst (Mid-level)