KFC Brasil

Affiliate Manager

• Act as an internal consultant to directors, managers and leaders, supporting decisions related to people management.
• Translate business needs into HR strategies and initiatives aligned with the company's objectives.
• Monitor people metrics (turnover, absenteeism, workplace climate, engagement, diversity, performance and productivity) and propose action plans to improve results.
• Support operational and corporate areas in talent management, succession planning, development and retention of professionals.
• Lead performance management processes, talent calibration and individual development plans.
• Work on topics related to organizational culture, reinforcing the company’s values and expected behaviors.
• Support leaders in conflict management, internal movements, organizational structure and people-related decision making.
• Actively participate in strategic HR projects, contributing to the transformation and evolution of the area.
• Ensure execution of HR policies and processes, guaranteeing compliance and adherence to corporate guidelines.
• Conduct regular visits to operations to understand the business reality and foster proximity with teams.
• Work collaboratively with HR Centers of Expertise (Talent Acquisition, Learning & Development, Compensation, HR Operations/Payroll, Internal Communications, among others).

HR Business Partner Manager

Supply Chain

• Plan and control the flow of materials and supplies from suppliers to company units.
• Perform demand analysis and prepare purchasing and stock replenishment plans based on sales forecasts.
• Monitor and ensure supplier service levels, controlling lead times, quality, and performance.
• Support the management of contracts with suppliers and logistics operators.
• Track performance indicators (KPIs) such as OTIF, service level, stockouts, and inventory turnover.
• Collaborate with Operations, Purchasing, Logistics, Finance, and Franchise teams.
• Propose improvements to logistics and operational processes with a focus on cost reduction and increased efficiency.
• Participate in projects for opening new stores and/or menus, ensuring logistical and supply alignment.
• Assist the team in analyzing the logistical feasibility of new products and suppliers.
• Use ERP systems and control platforms to ensure the accuracy of supply chain information.

Supply Chain Analyst, Mid-level

Customer Success Manager

• Gerenciar o aplicativo da marca, garantindo performance, atualização de ofertas, acompanhamento de métricas e experiência do usuário.
• Administrar o site da marca, assegurando usabilidade, conteúdo atualizado, navegação eficiente e integrações com outros canais digitais.
• Gerenciar o totem digital de loja, incluindo melhoria de UX, fluxo de compra, manutenção de conteúdo e análise de performance.
• Desenhar, otimizar e acompanhar a jornada do consumidor em todos os canais digitais, garantindo consistência e fluidez entre app, site e totem.
• Construir e operar a régua de relacionamento via WhatsApp e e-mail marketing, com foco em engajamento, conversão e recorrência.
• Realizar análises de dados de vendas, comportamento de uso e performance de campanhas.
• Interpretar e apresentar insights com base em Google Analytics e outras ferramentas de monitoramento digital.
• Colaborar com equipes internas de marketing, tecnologia, produto e agências para implementação de melhorias contínuas.

Analista de Digital, CRM Sr

Analyst

• Monitor and analyze Actual vs. Theoretical COGS (Cost of Goods Sold);
• Monitor variances by store, region and SKU;
• Build variance analyses (volume, mix, price and cost);
• Identify opportunities and risks affecting results;
• Work closely with store teams (GAs, GOs, regional leadership);
• Translate numbers into practical operational actions;
• Support the improvement of processes such as: weekly inventory; loss and waste control; adherence to recipes/technical sheets;
• Investigate significant COGS deviations;
• Connect impacts across Supply, Operations and Finance;
• Propose structural improvements;
• Ensure data quality across databases (SAP, SIR, etc.);
• Support monthly COGS closing;
• Improve existing processes and controls;
• Structure and monitor routines (RMR, month-ends, reports);
• Build and enhance analyses using: advanced Excel; Power BI; support automation and dashboard improvements; work with large volumes of data (stores, SKUs, weeks);

Senior Cost Analyst

Events

• Create, write, and distribute internal communications for corporate audiences and store teams, tailoring language and channel to each audience
• Manage available communication channels: in-store bulletin boards, corporate TVs, WhatsApp groups and email
• Standardize and ensure communications in stores are kept up to date
• Support the development of communication governance
• Organize recurring internal communication rituals, including agenda planning with partner areas and logistics for decorations, food and beverages
• Organize occasional employee engagement/endomarketing events
• Support the organizational culture project, serving as a communications reference

Internal Communications and Events Analyst (Mid-level)

• Management of the company's Accounts Receivable, including franchisees and commercial partners
• Issuance and management of boletos (payment slips) and collections for franchisees
• Monitoring delinquency and receivables aging, actively managing collections
• Direct relationship with franchisees, ensuring alignment and resolution of financial issues
• Financial management of aggregators (iFood, Rappi, etc.), including verification of payouts and reconciliations
• Control and monitoring of days sales outstanding (DSO) across different sales channels
• Financial reconciliations to support accounting close
• Interface with internal departments (Accounting, Tax, Operations, and Franchises)
• Support treasury routines, including monitoring bank statements, transactions, and financial controls
• Preparation of receivables reports and performance indicators

Senior Treasury Analyst

Manager

• Act as a strategic partner to leadership, supporting decision-making with tax impact.
• Assess tax impacts related to store openings and closings, contractual renegotiations, and changes in corporate structure.
• Support tax analyses in M&A transactions, including evaluation of structures such as asset deals and share deals.
• Conduct simulations and analyses of IRPJ and CSLL, contributing to tax predictability and supporting financial forecasts.
• Map the impacts of CBS and IBS on the company's operating model.
• Design the transition plan for the new tax model.
• Identify risks, opportunities and competitive impacts resulting from the tax reform.
• Evaluate effects of the new tax framework on pricing and profitability of operations.
• Lead the design and structuring of tax processes in the new SAP environment.
• Ensure correct tax configuration of the system, guaranteeing compliance with legislation.
• Implement internal controls and integration among tax, accounting and finance teams.
• Build a tax function with governance, efficiency and process predictability.
• Ensure fulfillment of main and ancillary tax obligations at federal, state and municipal levels.
• Manage tax risks and contingencies, ensuring compliance with applicable law.
• Collaborate with external audit (Big4) and other regulatory bodies.
• Coordinate the work of tax BPOs and tax advisory firms.
• Identify and develop opportunities for tax efficiency for the company.
• Review and optimize utilization of tax credits.
• Develop a strategic view of cash tax and tax predictability.
• Participate directly in key company initiatives, such as: Implementation of a new SAP, Preparation for Tax Reform, Structuring the tax area in the post-carve-out scenario, Evaluation of M&A opportunities.

Tax Manager

Procurement

• Support indirect purchasing activities (focused on categories such as kitchen utensils, office supplies and cleaning materials);
• Prepare quotations and price comparisons;
• Assist in supplier negotiations and contract follow-up;
• Make system adjustments to the supplier invoice (Nota Fiscal - NF) receiving process;
• Support internal teams in resolving general questions about system use;
• Participate in continuous improvement projects and sustainability initiatives in the supply chain;

Intern, Indirect Purchasing

• Act as a reference point and methodological leader in engineering project management, serving as the facilitator to ensure project delivery while ensuring the quality and efficiency of proposed projects.
• Coordinate and monitor project planning, ensuring mapping of scope, risks and project indicators, and validate the plan with leadership and project stakeholders.
• Maintain executive communication on project status with stakeholders, and facilitate communication between internal and external teams to ensure alignment and project success.
• Identify and report potential deviations or risks that could impact project schedule or budget, and direct necessary actions to ensure adherence to the project plan.
• Develop indicators and ensure delivery of service packages and activities required for project execution.
• Ensure management of documents and information generated throughout the project, maintaining traceability of items and ensuring availability for the project team.
• Conduct follow-ups with involved departments to ensure clear communication between areas and correct reporting to the Executive Board.
• Update the pipeline weekly, maintaining coherent and accurate information on a daily basis, and prepare reports for the company.
• Develop project closure materials (Lessons Learned) regularly, and monitor the implementation of mapped actions.
• Monitor renovation processes for existing or acquired stores through schedule control and tracking of actions.

Senior PMO Analyst

• Manage the brand's mobile app, ensuring performance, updating offers, monitoring metrics, and optimizing user experience.
• Manage the brand's website, ensuring usability, up-to-date content, efficient navigation, and integrations with other digital channels.
• Manage the in-store digital kiosk, including UX improvements, purchase flow, content maintenance, and performance analysis.
• Design, optimize, and monitor the consumer journey across all digital channels, ensuring consistency and a seamless experience between the app, website, and kiosk.
• Build and operate CRM communication flows via WhatsApp and email marketing, focusing on engagement, conversion, and recurrence.
• Conduct data analysis of sales, user behavior, and campaign performance.
• Interpret and present insights based on Google Analytics and other digital monitoring tools.
• Collaborate with internal teams in marketing, technology, product, and external agencies to implement continuous improvements.

Senior Digital & CRM Analyst

Human Resources

• Act as a dedicated HRBP for operations, serving as a strategic partner to leadership;
• Ensure visibility and analysis of people-related metrics to support business decision-making;
• Ensure execution of management rituals (performance meetings, feedback sessions, and results tracking);
• Monitor team staffing availability, tracking indicators such as turnover, absenteeism and headcount;
• Promote and reinforce company culture and values across business units;
• Support team development, contributing to succession planning and leadership pipeline;
• Participate in recruitment, selection and internal mobility processes;
• Monitor and control the budget for the area under your responsibility;
• Lead and support the performance evaluation and talent management cycle;
• Participate in and support training and organizational development initiatives.

Senior HRBP Analyst

• Advise restaurants in the Central-West and Northeast regions
• Ensure visibility of people-related information to support strategic decision-making
• Support execution of management rituals (performance meetings, feedback, monitoring results)
• Help ensure adequate staffing, monitoring turnover, absenteeism and headcount indicators
• Promote the company culture and values across all business units
• Contribute to team development and succession planning
• Support recruitment, selection and internal movement processes
• Manage and monitor the budget for the area under your responsibility
• Participate in performance evaluation and talent management processes
• Take part in trainings and organizational development initiatives

HRBP Analyst - Mid Level

• Monitor and analyze Actual vs. Theoretical COGS (CMV);
• Monitor variances by store, region and SKU;
• Build variance analyses (volume, mix, price and cost);
• Identify opportunities and risks affecting results;
• Work closely with store teams (GAs, GOs, regional leadership);
• Translate numbers into practical operational actions;
• Support process improvements such as: weekly inventory;
• Loss and waste control;
• Adherence to recipe/technical specifications;
• Investigate material COGS (CMV) deviations;
• Connect impacts across Supply, Operations and Finance;
• Propose structural improvements;
• Ensure data quality of databases (SAP, SIR, etc.);
• Support monthly COGS (CMV) closing;
• Enhance existing processes and controls;
• Structure and monitor routines (RMR, closings, reports);
• Build and develop analyses using: Advanced Excel;
• Power BI;
• Support automation and improvement of dashboards;
• Work with large volumes of data (stores, SKUs, weeks);

Cost Analyst, Senior

• Act strategically in tax routines, ensuring compliance with federal, state and municipal legislation;
• Validate and keep tax registrations for suppliers, customers, products and services up to date;
• Post and review incoming invoices (goods and services), ensuring correct tax classification (CFOP, CST, NCM, tax rates and withholdings);
• Analyze tax credits and resolve inconsistencies between tax and accounting modules and integrated systems;
• Support tax parameterizations in systems (SAP and related systems), ensuring adherence to tax rules;
• Issue sales and service invoices, ensuring correct tax treatment;
• Validate tax rules applicable to operations (ICMS, ISS, PIS, COFINS, withholdings, etc.);
• Support improvements in billing processes and internal controls;
• Tax calculation and payment;
• Perform the calculation of direct and indirect taxes (IRPJ, CSLL, PIS, COFINS, IRRF, INSS, ICMS, ISS, among others);
• Make provisions and accounting entries for taxes calculated;
• Perform reconciliations between tax and accounting balances;
• Prepare, review and submit ancillary obligations at all levels:
• Federal: ECF, ECD, DCTFWeb, EFD-Contribuições, EFD-Reinf, PER/DCOMP.
• State: EFD-ICMS/IPI, GIA, SINTEGRA, state-specific declarations and special regimes.
• Municipal: electronic ISS declarations and other local obligations.
• Ensure deadlines are met and the quality of information submitted to tax authorities.

Tax Analyst, Mid-level

Security Engineer

• Lead and maintain the Risk Inventory and the PGR Action Plan updated by area/process/function (PGR = Risk Management Program).
• Perform safety inspections.
• Verify the effectiveness of controls following the hierarchy of controls (engineering/collective protective measures → administrative → PPE).
• Integrate exposure and risk data from the PGR to support the PCMSO coordinating physician.
• Support management of work restrictions and reassignment with HR and operations, maintaining confidentiality (the company receives fit/unfit/restrictions information without medical diagnoses).
• Plan and deliver mandatory trainings and campaigns (third-party onboarding, NR-12, NR-10, NR-35, correct use of PPE, emergency procedures).
• Conduct Daily Safety Dialogues (DDS) and safety talks focused on incidents, near-misses, and critical risks.
• Support SIPAT and engagement programs (safety targets, recognition for best practices).
• Define PPE in collaboration with operational areas by risk/activity, ensure valid CA when applicable, and provide guidance on use, cleaning, and replacement.
• Support standardization of safety signage and risk communication.
• Receive, record, and investigate incidents, near-misses, and accidents.
• Prepare reports and manage action plans with assigned owners, deadlines, and supporting evidence.
• Monitor KPIs (e.g., frequency/severity rates, near-misses, % of PGR actions completed, % of trainings completed).
• Maintain organized OHS evidence for internal/external audits: PGR, trainings, PPE records, inspections, reports, and plans.
• Support interface with regulatory authorities when necessary, under coordination.
• Oversee safe execution of services in industrial areas.