Performance Coordinator, Operations

KFC Brasil

Oversee governance of operational performance metrics, ensuring strategic alignment and data consistency. Develop insights for operational improvement at KFC Brazil.

Posted 6/29/2026full-timeSão Paulo • 🇧🇷 BrazilMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

Python

About the role

Key responsibilities & impact

Act as owner of governance for the Operations Directorate’s Targets Book, ensuring continuous updates, data consistency, and alignment with strategic indicators.
Monitor and analyze the company’s main operational performance indicators, ensuring information reliability and supporting results improvement.
Develop strategic performance analyses to support decision-making by field and corporate leadership.
Design, evolve, and maintain dashboards and management reports, promoting visibility, standardization, and data democratization.
Implement and manage alert systems and monitoring for critical indicators, acting proactively to identify risks and opportunities.
Lead project governance for the area, tracking timelines, deliverables, owners, and impacts on results.
Drive automation and process optimization initiatives to improve efficiency, productivity, and data reliability.
Consolidate, clean, and analyze data from multiple sources, ensuring data quality, consistency, and governance.
Support the Field Operations team in interpreting indicators and building action plans to improve performance.
Prepare studies, executive presentations, and strategic materials for leadership forums, translating data into actionable insights.
Act as a strategic partner to operational teams, converting data into recommendations that drive continuous business improvement.

Requirements

What you’ll need

Bachelor’s degree in Engineering, Business Administration, Economics, Statistics, Data Science, Information Systems, or related fields.
Advanced knowledge of Power BI.
Knowledge of Python for data analysis and process automation.
Advanced Excel proficiency.
Knowledge of PowerPoint for preparing executive presentations.
Experience with data manipulation, cleaning, and database modeling.
Experience building KPIs, dashboards, and management reports.
Experience with automation and process optimization.
**Differentials**
Knowledge of finance and financial metrics.
Familiarity with profit and loss statements (P&L).
Experience in retail, franchising, food service, or multi-unit operations.
Knowledge of project management and continuous improvement methodologies.

Benefits

Comp & perks

Meal allowance (Vale Refeição)
Transportation allowance (Vale Transporte)
Medical insurance
Dental insurance
Life insurance
Pharmacy discount program
TotalPass
Profit Sharing (PLR)
Parking with co-participation
Work model: Hybrid

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Data ManipulationDatabase ModelingDashboard DesignManagement ReportingData Cleaning

Soft Skills

Strategic PartnershipCommunicationAnalytical Thinking