Support the Department of Veterans Affairs (VA) Office of Clinical Informatics to enhance and standardize clinical workflows and improve healthcare delivery
Identify and resolve clinical and operational inefficiencies across the VA Enterprise
Manage multiple initiatives using agile methodologies and collaborate with Product Manager and Release Train Engineer as needed
Define impact metrics such as leading and lagging indicators, OKRs, and KPIs
Create lean business cases and feature canvases (as outlined in SAFe)
Gather and analyze data related to the product or solution being developed
Develop lean business cases and solutions with input from stakeholders and business owners across the VA Enterprise
Serve as point of contact for the Integrated Health Practice Agile Release Train; facilitate communication and resolve issues during project lifecycle
Prepare reports for management and stakeholders summarizing progress, challenges, and impact measures
Support Pacific Time working hours while working remotely within the United States
Requirements
Bachelor's Degree in Computer Science, Nursing or equivalent experience
Minimum of ten years’ experience in defining and delivering solutions to resolve operational issues and clinical workflows in a large healthcare environment
Skilled in creating/writing lean business cases, PowerBI dashboards, MS Excel, SharePoint, SharePoint Lists, managing MS Teams groups, reporting, and analytics tools
Ability to communicate effectively with executive leadership
Experience in Oracle Health EHR from a technical and clinical perspective
Excellent verbal and written communication skills
Well-versed in agile development methodologies
Ability and willingness to learn new technologies and methodologies (e.g. SAFe, BPM+) quickly
Flexible in work assignments, responsibilities, and changing priorities
Experience managing HealthIT related projects
Experience in identifying and mitigating risks
Experience developing and managing requirements for healthcare software products
Experience interfacing directly with clients
Preferred: SharePoint development experience
Preferred: PowerApps experience
Preferred: Lean Six Sigma Yellow Belt certification
Must be able to obtain and maintain a Public Trust clearance