Hiscox

Senior Data Business Analyst

Hiscox

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Salary

💰 $90 - $130 per year

Job Level

Senior

Tech Stack

OracleSparkSQL

About the role

  • Requirements Gathering and Analysis: Build a strong understanding of end-to-end user journeys & processes, their supporting technologies & data outputs Accurately and efficiently elicit, challenge, and document scope, processes & requirements while bringing the end user/s along the change journey Produce high quality business and technical analysis deliverables, including but not limited to, user stories, functional and non-functional specifications, ‘as is’ and ‘to be’ process models Ensure traceability of requirements and user stories throughout the entire change lifecycle Apply product management best practices and insights that challenge the business to think about the “right” solution Data Product Management: Develop, document and maintain business requirements for critical partner processes that include quote to bind, policy, and commission data flows Partner with stakeholders to review and update requirements to reflect contractual changes and market changes Collaborate with IT to identify and/or implement new data points from the source system to meet all partner data needs. Collaborate with data engineers to implement business requirements within the data warehouse and partner exports as requirements change Validates data and signs off on reports within test environments to confirm application accuracy, functionality and EDM Standards are met Manages data related incidents and identifies, communicates, and resolves or escalates issues as needed. Data inquiries include questions related to data issues, availability of data, and potential alternatives to source data Stakeholder Communication & Collaboration: Build relationships and trust with senior stakeholders, understanding goals, objectives and desired outcomes, and bringing them on the journey of engagement Maintain a close working relationship with partners in Operations, Technology, and the business. Meet with external stakeholders(partners) to understand their data needs and pain points to build trust and growth opportunities Communicate technical concepts to non-technical audiences and vice versa

Requirements

  • Minimum 5 years of experience operating as a Product Manager or Product Owner with P&C industry experience
  • Business Analyst experience considered
  • Familiarity with insurance policy administration systems, APIs, third party applications, and data warehouses
  • Proven experience of eliciting requirements, documenting and delivering high quality business analysis deliverables
  • Ability to facilitate a team to consensus on scope, design decisions, and implementation decisions
  • Strong analytical and problem-solving capabilities skills needed to triage data quality issues and perform complex data analysis
  • Hands-on experience querying and analyzing large sets of data using SQL (data warehouses are Oracle, SSMS, and Databricks)
  • Ability to work in a fast-paced environment, be creative, and be able to balance multiple priorities simultaneously
  • Experience of translating business requirements into technical design, supported by development teams
  • Experience documenting user journeys
  • Experience documenting system workflows
  • Experience using Business Analysis tools, techniques and methodologies in a mix of delivery frameworks – including Agile
  • Experience working with cross-functional agile teams and making prioritization and roadmap recommendations
  • Ability to build strong working relationships across the business, technology and third-party software houses and/or technology providers
  • Outstanding verbal and non-verbal communication skills
  • Evidence of applying “soft” influencing, persuasion and consultancy skills that will influence scope & design, helping to ensure the project outcomes move the business forward towards the strategic ambition
  • A passion for Change and the value Change brings to the business
  • Highly results driven, with the energy and determination to succeed in a fast-paced environment where the speed of response is critical to success
  • SAFe POPM or CSPO
  • Insurance industry experience
  • Experience with Organizational Change Management (OCM)
  • Experience with Objectives and Key Results (OKRs)
  • Experience working as part of a globally distributed team