Kärcher

Human Resources

• You will actively support our HR department’s day-to-day operations with administrative and organizational tasks.
• You will reliably prepare employment references, certificates and other important employee-related documents.
• You will carefully maintain and update our personnel files.
• You will take on small HR projects and research interesting HR topics.
• In applicant management, you will assist with coordinating appointments, preparing and following them up, and aligning with managers.
• Last but not least, you will help us make our work and processes more efficient.

Working Student – HR Operations

Procurement

• Create and update product records in the ERP (codes, descriptions, weight, dimensions)
• Configure logistics data (safety stock, lead times, order units)
• Manage product lifecycles (introducing new items and discontinuations)
• Analyze purchasing needs based on sales forecasts and stock levels
• Issue purchase orders to suppliers
• Track order confirmations and ensure delivery dates are met
• Optimize stock turnover and minimize excess/dormant inventory
• Manage priorities in case of stock-out risks
• Organize and oversee cycle counts and annual inventories
• Maintain regular follow-up with suppliers on lead times
• Handle receiving disputes (quantity discrepancies, non-conformities) in coordination with accounting and the warehouse

Procurement Manager, Product Master Data

Administrative Assistant

• Operate a multi-line telephone system to relay incoming and interoffice calls
• Answers and transfers phone calls, or relays messages
• Greets and registers visitors, informs employees of the visitor's arrival, and directs visitors to the appropriate meeting room
• Collects and distributes mail
• Schedules meetings, and arranges for conference rooms or makes other logistical arrangements as required
• Maintain a clean and neat reception area
• Operates office machines such as printers, faxes, and machines
• Prepare and process expense accounts and other miscellaneous documents
• Arrange executive staff travel, hotel accommodations, and car rentals
• Assist in scheduling meetings, coordinating agendas, room preparation, and ensuring that necessary material is available
• Provides clerical support to the HR department
• Answers frequently asked questions from applicants and employees relative to standard policies, benefits, hiring processes, etc.

Administrative Coordinator

Analyst

• velar por la integridad de la contabilidad local y los reportes internacionales
• Coordinar con el estudio impositivo externo las tareas relacionadas a impuestos y asegurar los pagos en tiempo y forma
• Mantener conciliadas las cuentas contables patrimoniales y trabajar en la mejora de los procesos de cada circuito
• Realizar conciliaciones bancarias, de provisiones, cuentas contables e impositivas mensualmente
• Conciliar cuentas intercompany y registrar diferencias de cambio de activo y pasivo
• Realizar la revisión y análisis de las carpetas de importaciones en el sistema de gestión
• Controlar la amortización mensual de los bienes de uso
• Calcular ajustes y preparar el balance
• Planificar y cumplir con los requerimientos de auditoría externa e interna
• Mantener actualizados los libros legales: IVA (ventas y compras), diario, inventario y balance, así como los libros de Actas de asamblea y directorio
• Preparar información semestral y anual para el cumplimiento de la normativa de Precios de Transferencia
• Participar en proyectos corporativos y jornadas de entrenamiento de Kärcher

Analista Contable, Senior

Field Engineer

• Accurately and timely completion of Astea Mobile Work Orders, including capturing labor and travel time stamps, equipment list (make, model, serial number), parts and material needed and/or used, additional fees and expenses, detailed notes of work performed for each visit, root caused identification, submission of electronic files, checklists, and pictures as attachments within the system, capture customer name and signature.
• Responsive Interaction with customers providing the highest level of service
• Satisfy in a timely and complete fashion, all business reporting documentation including but not limited to: timesheets, repair orders, machine checklists, receiving records, expense reports, and repair order logs.
• Recognizing and securing additional revenue opportunities – new potential customers, recovering lost customers, PM service agreements, refurb equipment, short-term rental, spare parts, and other equipment on site
• Daily processing of Parts Received at tech location, to be conducted at the beginning of each day. Report discrepancies immediately.
• Managing all on-site installation, repair, maintenance, and test tasks
• Diagnosing errors or technical problems and determining proper solutions
• Other duties as assigned

Field Service Technician

Sales

• Carry demo equipment (always including accessories and detergents) on vehicles.
• Ensure market share in area through recruiting and training qualified distributors.
• Travel and meet with distributors at their location(s).
• Assist distributors in the development of their sales, service and parts departments.
• Keep technically up to date about the line.
• Know how to sell, operate, and identify equipment and know which piece of equipment to recommend for use in different situations.
• Teach the benefits and features of our product line versus the competition.
• Develop a consultant-oriented relationship with all customers serviced in assigned area.
• Manage an annual sales and expense budget for assigned area.

Regional Sales Manager

• Accurately and timely completion of Astea Mobile Work Orders
• Responsive Interaction with customers providing the highest level of service
• Satisfy all business reporting documentation
• Recognizing and securing additional revenue opportunities
• Daily processing of Parts Received at tech location
• Managing all on-site installation, repair, maintenance, and test tasks
• Diagnosing errors or technical problems and determining proper solutions

QA Engineer

• Develop, implement, track and verify the effectiveness of concepts and measures to ensure excellent product quality throughout the entire product lifecycle.
• Define quality standards at both product and process levels.
• Serve as sub-project lead for quality and manage quality planning in development projects to ensure product quality at series start.
• Responsible for compliance with project Quality Gates.
• Manage quality control loops to analyze internal quality issues and customer field failures, and to derive and implement appropriate corrective actions.
• Conduct internal and external audits and ensure consistent follow-up on corrective measures.
• Support and develop suppliers and ensure the implementation of defined quality standards for purchased parts.

Quality Engineer

• Raggiungere il budget di vendita attraverso la gestione della rete di vendita (dealers)
• Ricerca e sviluppo commerciale di nuovi concessionari
• Motivare e selezionare la struttura commerciale garantendo una continua formazione dei dealers e di agenti plurimandatari (qualora assegnate al vertice del perimetro-portafoglio gestito)
• Attuare la politica commerciale seguendo le linee guida dell'azienda e sviluppare i Key Customers
• Monitorare il mercato individuando nuove opportunità di business e riportando alla Direzione Vendite i trend di mercato
• Utilizzare in modo efficace ed efficiente le risorse aziendali per garantire la soddisfazione del cliente
• Altre attività di pertinenza, motivanti e stimolanti per la crescita di know-how e competenze della risorsa potranno essere assegnate dal diretto responsabile

Sales Area Manager – Dealers Management

Account Executive

• Serve as the primary contact for assigned distributors, conducting regular outreach to monitor inventory levels and ensure long-term loyalty
• Identify and prospect new leads, reactivate dormant accounts, and execute upselling/cross-selling strategies based on purchase history
• Assist distributors with OEM part cross-referencing and provide technical guidance on machine compatibility (e.g., voltages and sizing)
• Educate distributors on New Product Introductions (NPI) for aftermarket floorcare parts
• Generate bulk-order quotes, manage backorder communications, and coordinate with customer service and plant departments to ensure on-time delivery

Inside Sales Representative

Account Manager

• Develop and execute comprehensive account plans for existing and potential Spraymart key dealers to maximize product penetration
• Proactively analyze dealer performance, market data, and customer feedback to uncover significant opportunities
• Cultivate deep, long-term relationships with dealer principals, owners, purchasing managers, and sales teams
• Lead the full sales cycle for new dealer recruitment, from initial prospecting and qualification to presenting the value proposition
• Conduct product training sessions, sales meetings, and joint end-user calls with dealer sales representatives

Key Account Manager – Aftermarket P&A

• Verantwoordelijk voor professionele indirecte verkoopkanalen
• Aansturen van Dealer Sales team (2 FTE)
• Vertalen van strategische visie naar operationeel salesplan
• Bezoeken van dealers en commerciële events
• Gebruik van data om omzet te vergroten
• Implementeren van wereldwijde dealer development strategie
• Introduceren van nieuwe producten en innovatieve businessmodellen
• Motivatie en ontwikkeling van teamleden voor top performance

Manager – Dealer Sales

Mechanical Engineer

• Design new products that satisfy customer needs and requirements specified in the Product Specifications Document (PSD)
• Develop mechanical design of parts, subassemblies and subsystems required for new products using CAD systems
• Create and maintain 2D drawings and 3D models of engineering designs
• Generate design engineering documentation usually in the form of 3D models, engineering drawings, charts, spread sheets, simulation and testing results reports
• Manage CAD files and new part numbers set up using the PLM system
• Work closely with testing engineers to ensure new designs comply with safety regulations and performance requirements
• Collaborate with project managers to ensure adherence to timeline and cost goals
• Support model makers in the construction of mock-ups and prototypes
• Conduct and coordinate FMEA for new products under development
• Lead NPD projects

Customer Support

• Lead and motivate a team of 15 analysts (triage, diagnostics, scheduling, and financial unit), ensuring productivity and engagement
• Manage the flow of service orders and tickets (ticketing), ensuring no case remains stalled and that the B2B customer journey is seamless
• Rigorously monitor operational KPIs, such as Response Time, Time to Final Fix, and First Fix Rate
• Serve as a strategic interface between major accounts and the internal sales team
• Manage the area's financial unit, including invoicing for parts, services, and quotations via SAP
• Ensure operational systematization and steady workflow in a high-visibility, fast-growing area

Customer Service Coordinator – Customer Service & Field Service

• Analisi quali-quantitative dei mercati di riferimento
• Individua la gamma di prodotti più efficace per ottimizzarne la vendita nei canali Retail
• Sviluppa piani di Marketing annuali/pluriennali per canali e famiglie di prodotto
• Prepara e gestisce il lancio di nuovi prodotti
• Analizza la profittabilità dei prodotti assegnati

Working Student – HR Operations

Procurement Manager, Product Master Data

Administrative Coordinator

Analista Contable, Senior

Field Service Technician

Regional Sales Manager

Field Service Technician

Quality Engineer

Sales Area Manager – Dealers Management

Inside Sales Representative

Key Account Manager – Aftermarket P&A

Manager – Dealer Sales

Mechanical Engineer

Customer Service Coordinator – Customer Service & Field Service

Professional Products Specialist / Category Manager – Industrial, Cleaning Sector