JUSTROCKET

Backend Engineer

• Design scalable solutions: Develop and maintain Java-based backend applications and microservices with a focus on performance and reliability.
• Deliver high-quality code: Implement Spring Boot applications following best practices in clean code, testing, and performance optimization.
• Support modern deployment practices: Work closely with DevOps to containerize and deploy applications and integrate CI/CD pipelines.
• Leverage event-driven architecture: Use events to build robust, asynchronous systems that support scalability and decoupled services.
• Optimize data interactions: Design and maintain efficient relational database integrations that ensure data integrity and system responsiveness.
• Contribute to strong engineering standards: Engage in architectural discussions, perform code reviews, and promote best practices.
• Leverage AI code companions: Utilize hands-on AI code companions and intelligent development tools to enhance productivity, accelerate development cycles, and maintain code quality standards while staying current with modern development practices.
• Mentor and grow the team: Provide guidance to junior developers and foster a culture of collaboration and continuous improvement.

Java Backend Engineer

Customer Support

• Process phonecalls & tickets
• Editing tickets
• Answering product-related questions
• Provide feedback to the customers in using German language
• Conception and creation of support articles and videos
• Coordination and communication with the developers

Customer Support, German Speaker

Frontend Engineer

• Conduct research and assessments, and recommend efficient, robust software solutions tailored to client needs
• Deliver high-quality, requirement-compliant code with a strong focus on performance
• Proactively identify areas for improvement in existing applications and lead refactoring efforts
• Collaborate closely with software engineers, product owners, team managers, and clients
• Provide technical consulting to clients to ensure solutions meet their requirements
• Mentor colleagues to develop their skills and knowledge

Angular Frontend Engineer, German

AI Engineer

• Design, develop, and deliver AI-powered features end-to-end: from proof of concept to production on our partner's stack (Angular, Node/TypeScript, PostgreSQL, Azure)
• Evaluate and integrate AI/ML services, APIs, and open-source models to solve real customer problems (document processing, root-cause analysis, ERP/MES integrations)
• Shape the AI/ML tech stack with real ownership over tools, frameworks, and architecture
• Build and maintain evaluation frameworks to ensure AI outputs meet quality, reliability, and safety standards
• Collaborate with product and engineering teams to identify high-impact AI opportunities and grow AI competency across the team

Software Engineer – AI Focus, German Required

• Design, develop and deliver AI-powered features end-to-end: from proof of concept to production on our partner's stack (Angular, Node/TypeScript, PostgreSQL, Azure)
• Evaluate and integrate AI/ML services, APIs, and open-source models to solve real customer problems (document processing, root-cause analysis, ERP/MES integrations)
• Shape the AI/ML tech stack with real ownership over tools, frameworks, and architecture
• Build and maintain evaluation frameworks to ensure AI outputs meet quality, reliability, and safety standards
• Collaborate with product and engineering teams, identify high-impact AI opportunities, and grow AI competency across the team.

AI Engineer – Industry Digitalization Product

• Lead, mentor, and develop the Customer Support team in Cluj, fostering a culture of ownership, quality, and continuous improvement
• Manage day to day support operations, ensuring timely and effective handling of customer inquiries
• Define, track, and improve key support KPIs such as CSAT, response times, and resolution rates
• Analyze and optimize support processes (ticketing, escalation flows, automation) to ensure scalability and efficiency
• Act as the escalation point for complex customer issues, ensuring structured and solution-oriented resolution
• Work closely with Product and Engineering teams to translate customer feedback into product improvements
• Drive the development of internal knowledge bases and customer-facing documentation
• Ensure clear communication and alignment between the Cluj team and stakeholders across the company

Team Lead Customer Support, German Speaker

• Design, develop and deliver AI-powered features end-to-end: from proof of concept to production on our Partner's stack (Angular, Node/TypeScript, PostgreSQL, Azure)
• Evaluate and integrate AI/ML services, APIs, and open-source models to solve real customer problems (document processing, root-cause analysis, ERP/MES integrations)
• Shape the AI/ML tech stack with real ownership over tools, frameworks, and architecture
• Build and maintain eval frameworks to ensure AI outputs meet quality, reliability, and safety standards
• Collaborate with product and engineering, identify high-impact AI opportunities, and grow AI competency across the team