JustPark

Full-stack Engineer

• Design, build and ship features end-to-end across web, mobile and backend as needed
• Own meaningful pieces of the product surface and the systems that back them
• Raise the bar on code quality, testing and engineering hygiene in the team
• Mentor more junior engineers through pairing, reviews and design discussions
• Partner with product and design to refine scope and surface trade-offs
• Contribute to on-call rotations and improve the reliability of the team’s systems
• Work closely with product, design and other engineers to deliver customer value
• Learn and apply AI-powered tooling

Senior Fullstack Developer – Backend First

Customer Support

• Provide customer support end to end, including answering and documenting calls, sending emails and handling other inbound channels
• Troubleshoot JustPark's software and hardware in real time, using a range of techniques
• Follow proper protocols when triaging and escalating issues to other team members as needed
• Identify patterns in frequently occurring issues and surface customer feedback back into the business
• Work closely with the wider CX team to ensure the success of all customers
• Help as needed with department projects and administrative work
• Develop strategic programs to plan for clients' success, and communicate progress internally and externally
• Retain and identify opportunities for increased adoption from existing clients
• Analyze data independently to uncover insights and trends that drive recommendations for clients
• Provide accurate and timely feedback for product and service improvements
• Maintain current knowledge of industry trends and issues
• Be a subject matter expert on JustPark's products and industry best practices, and act as the go to guide for clients on a day to day basis

Customer Support Representative

Client Partner

• Own client success for a book of accounts across the JPV portfolio.
• Lead onboarding, adoption, ongoing success, and renewal support for those accounts.
• Build and maintain working knowledge across JPV's product set.
• Contribute to team documentation, runbooks, and onboarding materials.
• Partner with Engineering and Product on client feedback and escalations.
• Run regular account check-ins and business reviews for your book.
• Handle day-to-day client communication with professionalism.
• Take ownership of problems in your book rather than waiting for direction.

Client Success Manager

Account Executive

• **About the role**
• We're looking for an enthusiastic, driven Account Executive to join our US sales team, based in Dallas, TX. This is a great opportunity for someone early in their sales career who's hungry to learn, build relationships, and make an impact. You'll be given real responsibility from day one — managing your own pipeline, running discovery calls, and closing deals — with the support and coaching of an experienced team around you.
• You don't need to have done this exact role before. What matters is that you're curious, commercially minded, and genuinely motivated to help customers solve problems.

Senior Fullstack Developer – Backend First

Customer Support Representative

Client Success Manager

Associate Account Executive