JustPark

Account Executive

• - Win new business and develop existing accounts for a leading provider of event and everyday parking technology and IoT solutions
• - Build relationships with key influencers with target clients, develop business insight into and have informed opinions on future strategies of assigned accounts. Must be able to sell and communicate at all levels of the organization
• - Work independently and with business development resources to develop and execute prospecting strategies to identify, qualify and close new business
• - Perform as self-starter who can effectively work within a strong team culture while being independent in managing his/her business
• - Secure and lead face-to-face meetings with business leaders and decision makers including “C-Level” executives within our target marketplace
• - Deliver compelling customer presentations and proposals that expertly articulate JustPark’s Value Proposition and how it supports the prospect’s strategic objectives
• - Develop, maintain, and grow an ongoing sales pipeline
• - Maintain current and accurate information on account status, sales activity and overall account plans in SalesForce.com
• - Manage the account development and opportunity pursuit process from initial assignment through close using Salesforce CRM
• - Accurately forecast new bookings
• - Develop and deploy strategies for securing new accounts
• - Develop a thorough understanding of the JustPark consultative and solution selling process
• - Be flexible and work within the confines of a start-up environment
• - Work well in a small team environment and with relevant internal leaders throughout the organization
• - Work closely with SDRs fostering new leads and assuring alignment on opportunity handover

Operations

• Build and own the dashboards and reporting frameworks that give channel marketing leads a clear, always-current view of campaign performance across paid, owned and CRM channels.
• Own the creation and management of marketing audiences in Hightouch, translating customer data into precise, dynamic segments that power multi-channel campaigns at scale.
• Partner with the Director, Growth & Performance Marketing to build and execute a dedicated testing roadmap, designing experiments that generate actionable learnings across content, audience, timing and channel.
• Maintain clean, reliable data pipelines between our analytics stack, data warehouse and activation platforms, ensuring audiences and metrics are consistently defined and compliant.
• Work directly and closely with channel marketing leads to understand their reporting needs and translate them into clear, accessible dashboards built in Tableau.
• Define and maintain JustPark’s core channel marketing KPIs, ensuring consistency across teams and alignment with company-level acquisition, retention and CLTV targets.
• Deliver weekly, monthly and ad hoc performance summaries to the Director, Performance Marketing and wider marketing leadership team.
• Own paid media budget tracking, enabling accurate ROAS, CAC and cost-per-engagement reporting across all paid channels.
• Partner with BI and Engineering teams to ensure tracking is robust, marketing tools are correctly instrumented, and data pipelines support accurate measurement.
• Maintain and continuously improve a library of reusable audience segments including; lifecycle stage, behavioral, product-based, lookalike and suppression lists, enabling fast, reliable campaign activation.
• Establish documentation and governance for audience definitions to ensure consistency, compliance (GDPR) and discoverability across teams.
• Partner with the Data team to maintain clean, reliable data flows between the data warehouse, Hightouch and downstream activation platforms, proactively identifying and resolving data quality issues.
• Collaborate with CRM and paid media leads to align audience frameworks across channels, reducing duplication and ensuring a coherent customer experience across touchpoints.
• Design A/B and multivariate tests across content, audience, timing and channel variables — writing clear test briefs, defining success metrics and ensuring tests are set up for clean, interpretable readouts.
• Build reporting and analysis frameworks that translate test results into clear, actionable recommendations for channel leads and leadership.
• Track and document experiment outcomes, maintaining a learnings library that informs future campaign strategy and channel investment decisions.
• Support incrementality testing and interpretation of Marketing Mix Modelling (MMM) outputs to inform channel mix decisions.
• Act as the primary analytics partner for channel marketing leads, translating data into insight and supporting their decision-making with timely, accurate analysis.
• Work closely with Finance to support budget management, forecasting and scenario planning based on changes in marketing spend and seasonality.

Senior Manager, Marketing Analytics – Operations

Full-stack Engineer

• Lead and mentor engineers across multiple projects, fostering growth in both frontend and backend capabilities
• Drive technical excellence and best practices across the full stack
• Architect and oversee the implementation of features spanning React applications and PHP/Go backend services
• Balance maintenance of existing systems with innovation in new features and platforms
• Collaborate with product, design teams, and other engineering squads to deliver exceptional user experiences
• Establish and maintain technical standards for full-stack development
• Drive continuous improvement in application performance, stability, and system reliability
• Oversee deployment processes and coordinate releases with stakeholders
• Guide the technical roadmap for applications and services
• Take charge of technical delivery while supporting more junior team members

Lead Full Stack Engineer

• Manage and lead the Oobeo engineering team: set priorities, run standups, conduct code reviews, remove blockers, and drive execution against product and business goals
• Mentor and develop engineers on the team, establishing standards for code quality, testing, documentation, and deployment practices
• Own hiring, onboarding, and performance management for the engineering team as it grows
• Collaborate directly with product, client success, and commercial teams to translate customer needs into technical plans and timelines
• Communicate technical status, risks, and tradeoffs clearly to non-technical leadership
• Act as the team's power user of Claude Code (and similar tools); model how AI-paired development is done well
• Build out shared AI infrastructure: module-level CLAUDE.md documentation, skills, code review patterns that get the best out of AI
• Bring the rest of the engineering team along on AI-paired development — set the norms, run pairing sessions, propagate what works
• Use AI tooling to accelerate the hardening, testing, and modernization work this role takes on
• Serve as the technical lead for the entire Oobeo platform: the Django monolith (AWS), React frontend, React Native mobile apps (iOS and Android), and GCP serverless applications (EnforcePlus, ShuttleSync)
• Own system architecture decisions, technology stack direction, and development standards
• Support implementation of the Django version upgrade and broader codebase modernizations
• Maintain and improve production stability, performance, and security across all platform components
• Write and review code across the full stack: Python/Django backend, React/TypeScript admin and consumer web applications, and React Native mobile apps
• Build and extend API endpoints using Django REST Framework (serializers, viewsets, OAuth2 token flows)
• Manage PostgreSQL databases: complex schema navigation, query optimization, and migration management
• Maintain and extend payment integrations (Stripe Connect, Authorize.net, Square Mobile Payments SDK) with PCI DSS compliance awareness
• Maintain and extend real-time communication systems (Pusher/WebSockets, Twilio SMS and Voice IVR)
• Manage AWS infrastructure (Elastic Beanstalk, RDS, S3, CloudFront, Route 53) and Google Cloud Platform resources
• Implement Infrastructure as Code (Terraform) to replace current manual infrastructure management
• Own CI/CD pipelines and deployment processes across all platform components
• Build and maintain monitoring, alerting, and incident response capabilities
• Manage Docker containerization and deployment workflows
• Own third-party integrations
• Manage Twilio phone number provisioning, webhook configuration, and SMS workflows across customer locations
• Establish and build out automated testing (pytest-django, factory_boy) on a codebase with minimal existing test coverage
• Define and enforce development standards, code review practices, and technical documentation

Lead Engineer, Oobeo Platform

Customer Success Manager

• About JustParkJustPark is the premier partner offering both B2B solutions for destinations and B2C services for drivers, giving us the best of both worlds. We simplify the entire parking experience. From venues and local government to private driveways, our platform makes it simple for drivers to find, book, and pay for parking—while empowering our operating partners to deliver exceptional parking experiences.
• We’ve always believed parking should be easier—from end to end. That’s why we, two trailblazing companies—ParkHub and JustPark—have come together to make that vision a reality.
• About the RoleThe CS Ops and Enablement specialist will own the operational backbone of our CS organisation: building processes/playbooks, configuring our core toolstack, and, using modern AI tooling to build internal solutions for the team.
• This isn't a system admin role. We want someone who understands customer success from the inside — who knows what a renewal cycle actually looks like, what makes a QBR useful, where CSMs lose time — and can translate that into systems and workflows that deliver better results for our clients and our business.
• This role can be based in our London office, and will work with teams across the US and UK.
• What You’ll Do
• **Process & Enablement**
• - Partner with Ops leadership to design, document, and continuously improve processes — from onboarding playbooks to renewal workflows and escalation paths
• - Build and maintain a library of templates, email sequences, call frameworks, and internal guides
• - Run onboarding and ongoing training for CS team members across UK and US markets
• **Core Systems & Tooling**
• - Planhat is our primary tooling for the success team
• - Own day-to-day administration, including segment logic, health scores, automation rules, computed fields, and dashboards
• - Create and continuously improve complex and custom integrations
• - Maintain and improve our BigQuery, Salesforce and Zendesk integrations, working with relevant platform admins where necessary
• - Contribute to reporting dashboards (Tableau & Claude) which surface success data for executive leadership
• - Manage data integrity across platforms
• **AI-enabled Builder**
• - Use AI (Claude Code, Replit, etc) to build solutions which solve CS pain points and increase efficiency
• - Internal-facing tooling; scalable tools for tracking, workflows, reporting, etc
• - AI skills/similar for the success team to improve speed and quality
• - AI agents to handle routine client enquiries and automate repetitive tasks
• - Collaborate with the product and engineering team to share insights that inform feature development, and to integrate success tooling with core products.
• What Success Looks Like
• **30 days**
• - Established relationships with success/ops teams in both US and UK
• - Reviewed Planhat implementation and agreed action plan for improvement & uptake
• - BigQuery client data reliably surfacing in Planhat
• - Developed or improved at least one process
• **60 days**
• - Implemented 4 or more workflows in Planhat, including at least one which uses client data from BigQuery
• - Established a library of playbooks and templates with initial assets created and a prioritised list of assets to produce
• - Published at least 2 internal tools or agents which delivering measurable improvements
• **90 days**
• - Planhat is clean, well-structured and trusted by the team (the action plan from first 30 days has been delivered)
• - Established cadence of continuous improvement for Planhat, playbooks, templates, etc
• - Supporting multiple members of the broader US and UK team to build and iterate on internal tools and agents

Client Success Operations, Enablement Specialist

Marketing

• Own the day-to-day delivery of JustPark’s US marketing plan, driving demand generation, brand visibility, and channel performance across our key verticals — Sports & Entertainment, Universities, CRE, and Municipalities.
• Own JustPark’s end-to-end presence at US industry events, from parking and university shows to sports & entertainment conferences, making every touchpoint count for sales and brand.
• Partner with Account Management to keep existing clients informed, engaged and growing, through newsletters, webinars, lunch & learns, and well-timed collateral.
• Help extend JustPark’s footprint across new sectors and geographies by supporting the commercial team with targeted marketing programmes tailored to each vertical’s specific needs.
• Own the development and promotion of thought leadership and other content for owned channels according to the strategy set by the Senior Director of B2B Marketing.
• Manage the JustPark LinkedIn account as well as the blog, and partner with channel owners (web & email) to optimise existing content for SEO and GEO.
• Brief and manage external agencies and freelancers to deliver content and creative at pace, ensuring brand consistency across every asset.
• Manage budget, logistics, swag, travel, agency relationships, internal sales team alignment and client entertaining to make every event count.
• Track events ROI and continuously raise the bar on how JustPark shows up in the market.
• Execute JustPark’s sponsorship deals with pro sports teams and venues, ensuring partner venues have the right assets to promote JustPark to their audiences.
• Execute account engagement activity in coordination with Account Management and CRM teams — sending client newsletters, supporting the logistics of lunch & learns and webinars, and ensuring the right materials reach the right accounts at the right time.
• Partner with CRM to build cross-sell and upsell communications that introduce clients to new JustPark products and capabilities.
• Act as the primary marketing contact for the US commercial team, ensuring marketing programmes are always aligned to commercial priorities.
• Track and report on B2B KPIs: MQL volume and quality, content engagement, paid campaign performance and events ROI.

Senior Manager, B2B Marketing

Backend Engineer

• Develop and Maintain Internal Tools - Contribute to the development of backend systems that support internal teams (e.g., operations, customer support, finance)
• Build APIs and Services - Design, build, and maintain internal REST or gRPC APIs that integrate with databases and third-party services
• Write Clean, Maintainable Code - Follow best practices for code quality, documentation, and testing
• Monitor and Debug Systems - Help set up logging and monitoring for internal tools and participate in debugging issues as they arise
• Automate Repetitive Tasks - Write scripts or services to automate internal tasks, reducing manual overhead for teams
• Support CI/CD Processes - Contribute to deployment workflows and continuous integration setups, ensuring smooth releases of internal tools
• Learn and Apply Backend Architecture Principles - Gain exposure to backend architectural concepts such as microservices, event-driven design, and database normalization
• Use AI Tools Responsibly - Leverage AI coding assistants to accelerate development, with an understanding of when to trust and when to verify output

Back-End Intern

Accounting Manager

• Prepare and post journal entries as part of the monthly close process
• Perform balance sheet reconciliations and ensure accuracy across all accounts
• Support the Assistant Controller in delivering timely month-end reporting
• Assist in the preparation of management accounts and variance analysis
• Support budgeting and forecasting processes as required
• Oversee the AP cycle, including invoice processing, vendor management, and payment runs
• Maintain accurate vendor records and resolve discrepancies in a timely manner
• Leverage AI and automation tools to streamline and modernize the AP function
• Liaise with the UK finance team on intercompany transactions and reporting alignment
• Support audit preparation and liaise with external auditors as needed
• Work within NetSuite as the primary accounting system
• Proactively identify and implement process improvements to drive efficiency
• Evaluate and adopt AI tools to automate routine accounting tasks and enhance the quality and speed of financial reporting
• Stay current on emerging finance technology and bring forward-thinking recommendations to leadership