JUFA Hotels

Operations

• Operational coordination and management of all departments
• Performing Manager-on-Duty shifts
• Ensuring communication and information flow with internal and external interfaces
• Supporting and challenging the team to achieve high performance
• Optimizing and monitoring workflows within the departments
• Training, motivating and developing employees
• Guest relations and advisory services
• Acting as a role model and providing hands-on support
• Inventory counts and stock management
• Ensuring and improving hygiene, order, safety and JUFA quality standards
• Developing the offering in collaboration with the management
• Point of contact for personnel/HR matters

Operations Manager

Financial Planning and Analysis

• You are the central hub for our management (CEO & CFO): you organize, prioritize, anticipate — creating focus for the matters that truly count.
• Proactive appointment coordination, calendar and inbox management; preparation and follow-up of meetings including decision papers and minutes
• Travel planning, bookings and expense reporting (including policy compliance and receipt handling)
• Creation and finalization of presentations, briefings, reports and board materials (German/English)
• Structured support of projects (e.g., efficiency initiatives, digitalization), to‑do tracking and follow-up
• Close collaboration with Finance/Controlling, HR, Commercial & Operations; confidential communication with internal and external stakeholders
• You meet deadlines, think with clarity, structure and impact — and keep an overview even when juggling multiple priorities.

Executive Assistant – CEO & CFO

Public Relations

• Establish and maintain press contacts
• Draft and distribute press releases
• Organize press conferences and events and respond to media inquiries
• Develop and implement PR strategies to promote our hotel group
• Prepare and execute communications measures in crisis situations
• Support internal corporate communications
• Organize media events, opening ceremonies and provide communications support

Operations Manager

Executive Assistant – CEO & CFO

PR Manager, Corporate Communications, Press Officer