Road Designer
Transport for NSW
Operations Manager, Touring
Journey Beyond
full-time
Posted on:
Origin: • 🇦🇺 Australia
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Plan and manage staffing requirements for the touring division, aligning resource allocation with business needs
- Design and deliver training programs for touring staff at the start of each season and as needed throughout the year
- Manage operational plans for the touring division, ensuring delivery of exceptional guest experiences while meeting financial objectives and performance targets
- Oversee the delivery of all promoted inclusions in support of the touring program, ensuring alignment with customer expectations and business goals
- Foster a high-performance culture by delegating tasks, mentoring, and managing the performance of on-road crew to ensure operational excellence
- Ensure the efficient use of touring assets, including managing compliance documentation and operational resources
- Effectively manage touring-related costs to align with the annual budget
- Ensure timely reporting and management of safety incidents and adverse events, prioritising the wellbeing of staff and guests
- Report directly to the General Manager, Touring Operations and support on-road crew
Requirements
- Previous Touring experience is highly desirable
- Extensive experience in management, operations, business, or hospitality, with a proven track record of success
- Strong leadership abilities, including managing large teams and resolving complex operational challenges
- A collaborative leadership style, adept at coaching and mentoring staff
- Exceptional organisational skills and attention to detail
- Demonstrated experience in leading diverse teams and managing a wide range of skill sets
- A high level of professionalism, resilience, and accountability
- Proven experience in heavy vehicle operation, with the necessary licenses and Driver Authority
- National Criminal History Check is a mandatory step in the recruitment process
- Ideally based in Albury, NSW office with some travel required
