Own the product backlog and roadmap, maintaining a clear and prioritised view of upcoming work based on customer needs, business value, and technical feasibility.
Work closely with cross-functional teams to define clear, achievable product goals and ensure delivery of high-quality features that meet real customer problems.
Translate product strategy into detailed user stories and requirements, ensuring technical teams have everything they need to execute effectively.
Engage with users and internal teams to uncover insights, pain points, and opportunities—applying both quantitative and qualitative methods.
Develop and track key product metrics, using data to inform decisions and iterate on solutions.
Collaborate closely with UX/UI designers to shape intuitive, accessible, and satisfying product experiences across web and mobile.
Act as the go-to expert for your product—internally and externally—helping others understand its capabilities, roadmap, and value.
Maintain strong stakeholder relationships and proactively manage communication to ensure alignment, buy-in, and momentum.
Balance and prioritise the needs of multiple customer segments, identifying trade-offs and driving clarity on what delivers the most value.
Continuously improve team ways of working, using Agile methodologies and contributing to a culture of accountability, learning, and collaboration.
Help build and improve automations and AI workflows/tools to help streamline processes and save time.
Requirements
3+ years’ experience in a product owner or product management role, ideally with a focus on web and mobile platforms.
Strong experience working on complex products with multiple user types or customer segments.
Demonstrated ability to break down broad product goals into well-defined, deliverable workstreams.
Confident in engaging directly with customers, gathering insights, and feeding them into product discovery and delivery.
Comfortable making trade-offs and prioritisation decisions in fast-moving, real-world settings.
Experience working with Agile/Scrum teams and a strong understanding of iterative development.
Proven track record of collaborating effectively with design and engineering teams.
Comfortable using and incorporating generative AI tools and processes in their work and coaching others on their use too.
Excellent written and verbal communication skills; able to clearly articulate ideas to both technical and non-technical audiences.
Outcome-driven mindset: you care about the value delivered, not just the features shipped.
Familiarity with the UK education sector, payments systems, or B2B2C product environments is a plus.
Benefits
Fantastic working environment
Enriching career
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.