Jonas Software

Virtual Client Manager

Jonas Software

full-time

Posted on:

Origin:  • 🇺🇸 United States

Visit company website
AI Apply
Apply

Job Level

Mid-LevelSenior

About the role

  • The Virtual Client Manager is responsible for driving revenue growth through new logo and back-to-base sales of software and services.
  • You will guide prospects and customers through the sales journey, ensuring their questions are thoroughly and accurately addressed.
  • This role requires strong communication skills, attention to detail, a solid understanding of Jonas Club’s products, and the ability to consistently meet or exceed sales targets.
  • Achieving these targets will depend on your results-oriented mindset, strong sales abilities, disciplined CRM management, and the capacity to build lasting relationships while adapting to client needs and ensuring customer satisfaction.
  • Manage the entire sales process, overseeing all stages from lead generation through product demonstration, negotiation, and closing deals
  • Maintain discipline with CRM, ensuring all interactions and updates are accurately recorded and CRM hygiene is consistently upheld throughout the sales cycle
  • Meet Activity KPIs and Sales Revenue Targets, consistently achieving client engagement and revenue generation goals
  • Drive value by managing and nurturing current accounts, minimizing attrition by building strong relationships, providing regular touchpoints throughout the year, and assisting with contract renewals and documentation
  • Maintain a customer-first attitude, prioritizing client needs in all interactions to ensure exceptional customer service and satisfaction
  • Collaborate closely with the marketing team, executing on marketing-qualified leads with speed and precision, ensuring timely follow-ups and seamless coordination between sales and marketing
  • Prepare quotes and manage contracts, handling documentation and responses to requests for proposals (RFPs) accurately and efficiently
  • Conduct both onsite and remote product demonstrations to showcase the benefits of Jonas Club solutions
  • Participate in trade shows and industry events to promote Jonas Club products, build relationships, and represent the company
  • Provide regular sales reports, delivering consistent updates to the Director of Sales on pipeline activity, targets, and closed deals

Requirements

  • 5+ years of sales experience, with at least 5 years in client management or account management
  • Proven success in selling software, including SaaS solutions
  • Strong knowledge of CRM systems, particularly Salesforce
  • Excellent verbal and written communication skills
  • Ability to work independently and collaboratively, with strong problem-solving abilities
  • Experience in conducting software demonstrations and handling objections
  • Strong organizational and time management skills
  • Self-motivated, with a focus on customer service and achieving sales targets
  • Ability to travel within Canada and the United States
  • Experience with Jonas Club software or similar solutions is an asset