Johnson Controls

Engineer

• Deliver and commission complex datacenter construction projects involving integrated Building Management Systems (BMS).
• Review project specifications and designs; identify commissioning or software-related risks together with the Project Manager.
• Validate design assumptions and contribute to detailed scope of work and cost estimates in collaboration with Operations.
• Execute software development and commissioning according to project requirements, and manage deviations where required.
• Coordinate closely with M&E contractors, subcontractors, and end users.
• Provide clear progress reporting, including weekly status reports and escalation of delays or risks.
• Perform Factory Acceptance Tests (FAT), site testing, and commissioning, ensuring all documentation is complete and signed.
• Compile and deliver system handover documentation for O&M manuals.
• Verify installation quality, including review and approval of subcontractor electrical test documentation prior to commissioning.
• Maintain accurate records of commissioning progress and system performance.
• Develop, test, load, and commission BMS software and network-level controllers.
• Coordinate and create relevant drawings, equipment schedules, and submittals.
• Validate complete system functionality and troubleshoot issues across disciplines.
• Ensure all work is carried out in accordance with Electricity at Work Regulations, Health & Safety legislation, and site-specific H&S requirements.
• Promote a positive, solution-oriented mindset that enhances customer satisfaction while supporting contractual objectives.

BMS Engineer – Datacenter Projects

Support Engineer

• Lead and manage a team of Product Technical Support Engineers across multiple product lines.
• Set strategic direction for technical support initiatives and ensure alignment with organizational objectives.
• Oversee the creation and maintenance of service documentation, technical bulletins, and updates to the Solutions Database.
• Analyze warranty data and field feedback to identify systemic issues and drive corrective actions.
• Collaborate with Engineering, Quality, and Product Management to enhance product reliability and lifecycle cost.
• Champion the Continuous Improvement Process (CIP) across all supported products.
• Represent the department in cross-functional leadership meetings and product development planning.
• Mentor and develop team members, fostering technical expertise and leadership growth.

Product Technical Support Manager

• Provide day-to-day technical support for chiller products to Field Sales & Service organization on a global basis via call tree, email, site visits with a primary focus on the Americas
• Accountable to create and maintain technical service bulletins, service letters, and updates to the Solutions Database that meets and or exceeds internal and external customer expectations.
• Accountable for timely and high quality product service literature
• Supports regional territories for escalated chiller technical support cases, warranty claims in a timely and consistent manner to facilitate data mining by; product, failed component, defect, and responsibility.
• Drive product reliability through the Continuous Improvement Process for both existing products and new products being introduced.

Tier II Product Technical Support Engineer

Account Executive

• Establish contact with prospects and qualify potential buyers by scheduling sales calls, following up on leads, and utilizing Johnson Controls marketing strategies.
• Develop a sales strategy to gain customer understanding of company product offerings, qualify and prioritize opportunities, and maintain appropriate territory records.
• Conduct seminars, demonstrations, etc. in order to generate, develop, and qualify leads for prospective customers.
• Develop financial justifications, prepare proposals, make presentations, and perform vital follow-up for successful closing of the sale.
• Interface optimally with district operations to deliver and improve service delivery.
• Deliver sales against an assigned quota.
• Maintain established accounts through regular customer contact in pursuit of follow on sales.
• Report progress and supply metrics to operation and corporate teams on a weekly and monthly basis.
• Participate in trade shows, special product demonstrations and other events with the objective of growing sales and improving the company’s image.

BMS Engineer – Datacenter Projects

Product Technical Support Manager

Tier II Product Technical Support Engineer

Electronic Fire Systems Sales Representative