Johnson Controls

Senior Program Manager

Johnson Controls

full-time

Posted on:

Location Type: Office

Location: Richmond • Iowa • Tennessee • United States

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Salary

💰 $100,000 - $150,000 per year

Job Level

Senior

About the role

  • Develop, maintain, and execute a comprehensive compliance oversight program aligned to the client’s standards, regulatory obligations, audit requirements, and internal policies.
  • Monitor delivery team performance against compliance KPIs (SLA adherence, audit pass rates, training completion, certification validity, etc.).
  • Ensure subcontractor and vendor compliance with client and enterprise requirements.
  • Own documentation accuracy and completeness, ensuring all artifacts (background checks, certifications, service records, maintenance logs, audit trails, etc.) are submitted on time and meet audit specifications.
  • Conduct periodic internal compliance audits across operational teams (Security, Data Center operations, etc.) to ensure alignment with client execution standards.
  • Identify gaps, recommend corrective actions, drive remediation, and track closure activities.
  • Coordinate cross‑functional reviews to verify adherence to SOPs, safety protocols, and regulatory frameworks.
  • Support root‑cause analysis for compliance‑related deviations and ensure long‑term corrective actions are adopted.
  • Act as the primary point-of-contact for all compliance‑related communication with the client.
  • Prepare, deliver, and maintain compliance dashboards, audit reports, monthly/quarterly business review inputs, and executive‑level reporting packages.
  • Communicate proactively about compliance trends, risks, and opportunities for improvement.
  • Ensure all operational resources have completed required client certifications, safety training, and compliance coursework prior to job assignment.
  • Maintain an active roster of employee and subcontractor compliance status and proactively manage renewals.
  • Lead compliance‑related onboarding for new resources assigned to the account.
  • Build and maintain a closed-loop process for compliance improvement across the operational landscape.
  • Identify systemic gaps and collaborate with internal functional leaders to refine processes, tools, and governance models.
  • Champion compliance‑by‑design methodology within delivery teams to minimize risk before it happens.
  • Leverage compliance performance as a strategic differentiator to enhance proposal responses, strengthen renewal positioning, and build confidence with executive stakeholders.
  • Provide compliance input for RFPs, SOWs, audits, and capability assessments requested by the client.

Requirements

  • 5+ years of experience in Compliance Management, Program Management, Risk Management, or related governance roles.
  • Background in a regulated or high‑standards operational environment (data centers, technology, security, critical infrastructure, etc.).
  • Strong understanding of audit readiness, compliance frameworks, operational controls, and cross‑functional governance.
  • Excellent communication skills with proven ability to influence and collaborate across technical and operational teams.
  • Experience supporting enterprise-scale clients with strict standards and complex operational environments.
Benefits
  • Competitive salary & commission plan
  • Paid vacation/holidays/sick time - 15 days of vacation first year
  • Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one
  • Extensive product and on-the-job/cross-training opportunities
  • Encouraging and collaborative team environment
  • Dedication to safety through our Zero Harm policy
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
compliance oversightaudit readinesscompliance frameworksoperational controlsrisk managementprogram managementKPI monitoringroot-cause analysisdocumentation managementcompliance dashboards
Soft Skills
communicationinfluencecollaborationleadershipproblem-solvingorganizational skillsattention to detailproactive managementcross-functional coordinationstrategic thinking