John Brooks Company Limited

Accounts Receivable

• Submit and maintain customer portals for invoice submission, approval status and rejections
• Track, record and report on status of invoices submitted, approved, rejected in customer portals and in ERP system
• Verify billing accuracy by cross-checking with orders, purchase orders, and contracts.
• Collaborate with the sales and customer service teams to resolve any discrepancies before and after invoicing.
• Record and reconcile incoming payments to customer accounts in accordance with company policies.
• Monitor aging reports and perform collections activities by proactively following up on overdue invoices to ensure timely collections.
• Communicate with customers regarding outstanding balances, account status, and payment schedules.
• Analyze and resolve inquiries for orders on credit hold, working with sales team and customers to facilitate order release.
• Perform credit reviews through analysis of D&B reports, trade references, financial statements, payment history, and provide recommendations.
• Process and prepare customer cheques for deposit
• Support month-end, quarter-end, and year-end analysis and reporting requirements.
• Create and maintain ad hoc reports as requested by management to support business decisions

Billing/Accounts Receivable Specialist

Account Executive

• Responsible for providing top quality field technical sales support to customers for pump products and pump systems
• Seek out service and replacement equipment opportunities at the treatment plants and lift stations
• Prospect and generate new equipment sales opportunities and leads
• Establish and maintain professional business relations with new and existing customers
• Service existing customers as well as new territory growth
• Visit customers to review products & applications, evaluate and recommend custom pump solutions to suit individual customer needs
• Conduct in-person or virtual training sessions and lunch and learns to consultants and end users
• CRM management
• Participate in joint calls with managements, suppliers, and other division representatives
• Continuous learning/ supplier/ factory/ virtual

Billing/Accounts Receivable Specialist

Technical Sales Representative, Municipal Markets