Senior Business Operations Analyst
Dudek
ERP
API Healthcare Consultant
JK Seva, Inc
part-time
Posted on:
Origin: • 🇺🇸 United States • California
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
ERP
About the role
- Collaborate with clients to understand their workforce management requirements and provide expert advice on API Healthcare system configuration and optimization.
- Provide client support and perform implementation, upgrades, and customization of API Healthcare solutions to meet client needs, including system integration and data migration.
- Perform system testing, troubleshooting, and issue resolution to ensure successful implementation and operation of API Healthcare solutions.
- Train end-users on API Healthcare system functionality and best practices.
- Collaborate with cross-functional teams, including project managers, developers, sales, and business consultants, to ensure successful project delivery and client satisfaction.
- Stay up-to-date on the latest trends, features, and best practices related to API Healthcare solutions and workforce management.
Requirements
- Bachelor's degree in Computer Science or Information Technology, preferred.
- Minimum of 5+ years of experience working with API Healthcare solutions, including system configuration and customization.
- Strong knowledge of workforce management processes and best practices.
- Experience with system integration, data migration, and troubleshooting.
- Excellent problem-solving and analytical skills.
- Strong communication and interpersonal skills, with the ability to work effectively with clients and cross-functional teams.
- Proven ability to manage multiple tasks and priorities including client support services.
- API Healthcare certification is preferred.
- Experience with other WFM, HCM and/or ERP systems such as UKG and Infor is a plus.
