CMA CGM

Program Director

CMA CGM

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Job Level

Lead

Tech Stack

ERP

About the role

  • Establish and lead a centralized Program Management Team to drive project execution and standardization across deployments.
  • Develop and manage a multi-year program roadmap, delivery milestones, KPIs, and escalation protocols.
  • Align program goals with CEVA's business strategy and customer requirements.
  • Manhattan WMS/OMS System Deployment: Lead the end-to-end implementation of Manhattan WMS/OMS solutions, ensuring successful go-lives across all targeted warehouse operations.
  • Oversee system configuration, data migration, and functional integration with customer systems (ERP, TMS, EDI, etc.).
  • Partner with solution architects, developers, and integration teams to ensure scalable, repeatable deployments.
  • Act as the executive sponsor and primary escalation point for customer IT and operations leaders during each deployment.
  • Drive communication, transparency, and alignment across all internal stakeholders and external partners.
  • Conduct regular steering committee reviews, status reporting, and executive briefings.
  • Operational Excellence & Standardization: Ensure site readiness, SOP alignment, and staff preparedness at each warehouse location.
  • Work closely with site leaders, super users, process engineers, and training teams to develop documentation and ensure change adoption.
  • Drive continuous improvement across waves by applying lessons learned and enhancing the deployment model.
  • Financial Oversight & Resource Planning: Manage program budgets and staffing models.
  • Ensure financial goals are achieved without compromising quality or customer satisfaction.
  • Oversee resource allocation across functional workstreams (deployment, training, integration, support).

Requirements

  • Bachelor's degree in Business, Information Systems, Supply Chain, or related field; MBA preferred.
  • Minimum 10+ years of experience in logistics, supply chain, or IT program management roles.
  • 5+ years of experience deploying Manhattan and Associates (strong preference for Manhattan Active experience) WMS, OMS, and related products (e.g., SCI, TMS, Slotting Optimization).
  • Proven track record delivering large-scale, multi-site WMS rollouts in a 3PL or contract logistics environment.
  • Deep understanding of Manhattan Active and/or legacy WMS and OMS product suites.
  • Strong technical understanding of system integrations (API, EDI, middleware).
  • Exceptional project/program management skills, including waterfall and agile methodologies.
  • Ability to lead large cross-functional teams, vendors, and external consultants.
  • Strong financial acumen and experience managing multi-million-dollar budgets.
  • Excellent interpersonal, communication, and executive stakeholder management skills.
  • Leadership & Problem-Solving: Strategic thinker and hands-on problem solver with a passion for operational excellence.
  • Comfortable navigating ambiguity and managing change at scale.
  • Inspiring team leader with a collaborative, people-first approach.