Custodial Operations Manager
Navia Benefit Solutions, Inc.
Printer Operations Manager
JiffyShirts.com
full-time
Posted on:
Location Type: Remote
Location: Remote • California • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- **Key Responsibilities**
- - Manage onboarding of new and replacement printers, ensuring alignment with qualification rubrics and operational readiness.
- - Oversee day-to-day printer capacity analysis and management, balancing supply and demand nationally and at the DMA level.
- - Support rollout of new initiatives such as the 24-Hour Delivery project, including metrics tracking and printer coordination.
- - Manage printer communications, ensuring clear and timely updates on process changes, technology rollouts, and business priorities.
- - Support claims management processes by categorizing and reporting issues, and partnering with printers to drive corrective actions.
- - Assist in testing new product features to validate functionality and usability for printer operations.
- - Coordinate fulfillment of special initiatives (e.g., printer photo projects) and ensure successful implementation.
- - Provide reporting and analysis to leadership on printer capacity, performance, and claims.
Requirements
- **Basic Qualifications**
- - Bachelors Degree required
- - 5–8 years of experience in operations, supply chain, procurement, or manufacturing.
- - Strong operational execution skills with proven experience managing day-to-day vendor or partner performance.
- - Analytical skills with the ability to perform capacity analysis, monitor KPIs, and identify trends.
- - Strong written and verbal communication skills, with experience managing external partner communications.
- - Ability to manage projects and timelines in a fast-paced, dynamic environment.
- - Proven problem-solving skills and ability to adapt to changing priorities.
- **Preferred Qualifications**
- - Experience with partner onboarding and capacity management in a distributed network.
- - Familiarity with eCommerce fulfillment, print, or manufacturing environments.
- - Proficiency with project management and reporting tools (e.g., Asana, Excel, dashboards).
Benefits
- **What We Offer**
- - Compensation & Growth: Competitive salary, equity opportunities, and performance-based bonuses.
- - Comprehensive Benefits: Full medical, dental, and vision coverage, with a portion of premiums paid by Jiffy.
- - Retirement Planning: 401(k)
- - Wellness Support: Annual wellness benefits to help you stay healthy and balanced.
- - Tools for Success: Choice of MacBook or PC laptop, plus equipment for your home office setup.
- - Perks & Extras: Annual credit of $200 to use on our website plus more team merch drops than you will know what to do with!
- - Professional Development: Annual stipend to support your learning and career growth.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
capacity analysisKPI monitoringvendor performance managementproject managementdata analysisproblem-solvingproduct feature testing
Soft skills
operational executioncommunicationadaptabilitytime managementanalytical thinking
Certifications
Bachelor's Degree
