Senior Product Manager, AI-Powered Messaging
Jerry
SQL
Senior Technical Product Manager, AI-Powered Messaging
Jerry
full-time
Posted on:
Location Type: Remote
Location: Remote • Arizona, California, Colorado, Florida, Illinois, Massachusetts, Nevada, New Jersey, New York, North Carolina, Oregon, Tennessee, Texas, Utah, Virginia • 🇺🇸 United States
Visit company websiteSalary
💰 $150,000 - $185,000 per year
Job Level
Senior
Tech Stack
SQL
About the role
- Own Jerry.ai’s AI driven communications product and the messaging infrastructure across SMS, in-app chat, email, and voice
- Partner closely with Product, Engineering, and Data Science teams to create lovable AI interactions that increase automation and customer satisfaction
- Analyze data to identify and prioritize improvements to core messaging systems
- Identify bottlenecks to solving high-impact issues to shape prompt engineering best practices and the technical roadmap
- Stay on top of AI trends, best practices, and tech to make strategic decisions
- Drive goal to increase AI-handled customer requests from ~70% to over 90% while improving conversion and satisfaction
Requirements
- 5+ years of experience in management consulting, technical product management, data analytics, or operations at a fast paced startup
- You’re a technologist and a systems thinker; comfortable in technical conversations and can translate complex ideas into simple terms
- You’re data-driven, familiar with SQL, and comfortable diving into data to answer your own questions
- You like to own metrics, and constantly seek improvement
- You’re passionate about AI and an early adopter of the latest technologies
- Are you legally authorized to work in the U.S. or Canada? (application asks)
- Will you now or in the future require visa sponsorship? (application asks)
- Do you live in AZ, CA, CO, FL, GA, IL, MA, NC, NJ, NY, NV, OR, TN, TX, UT, VA, or Ontario? If not, are you open to relocating? (application asks)
Benefits
- health, dental, and vision coverage
- paid time off
- paid parental leave
- 401(K) plan with employer matching
- wellness benefits
- Equity opportunities may also be part of your total rewards package
- Offers Equity
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data analyticsSQLAI interactionsprompt engineeringmessaging infrastructureautomationcustomer satisfactiontechnical product managementmetrics ownershipdata-driven decision making
Soft skills
systems thinkingcommunicationproblem-solvingcollaborationadaptabilitypassion for technologyanalytical thinkingcustomer focusstrategic decision makingimprovement orientation