Product Manager
Hyatt
AEM
Product Manager, AI-Powered Messaging
Jerry
full-time
Posted on:
Location: Arizona, California, Colorado, Florida, Illinois • 🇺🇸 United States
Visit company websiteJob Level
JuniorMid-Level
Tech Stack
SQL
About the role
- Jerry.ai builds an AI-powered super app to radically simplify car ownership; #1 rated app with 5+ million users
- Product Manager to own AI-driven communications product and scale messaging infrastructure across SMS, in-app chat, email, and voice
- Goal to increase AI-handled customer requests from over 70% to over 90% while improving customer satisfaction and conversion
- Partner with Product, Engineering, and Data Science to create lovable AI interactions
- Analyze data to identify and prioritize improvements to core messaging systems
- Identify bottlenecks to shape prompt engineering best practices and the technical roadmap
- Stay on top of AI trends and best practices to inform strategic decisions
Requirements
- 2+ years of experience in management consulting, technical product management, data analytics, or operations at a fast paced startup
- Technologist and systems thinker comfortable in technical conversations and translating complex ideas into simple terms
- Data-driven and familiar with SQL, comfortable diving into data to answer your own questions
- Ownership of metrics and continuous improvement mindset
- Passionate about AI; early adopter and interested in leveraging AI at scale for personalized customer communications
