Jerry

Product Manager, AI-Powered Messaging

Jerry

full-time

Posted on:

Origin:  • 🇺🇸 United States • Arizona, California, Colorado, Florida, Illinois

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Job Level

JuniorMid-Level

Tech Stack

SQL

About the role

  • Jerry.ai builds an AI-powered super app to radically simplify car ownership; #1 rated app with 5+ million users
  • Product Manager to own AI-driven communications product and scale messaging infrastructure across SMS, in-app chat, email, and voice
  • Goal to increase AI-handled customer requests from over 70% to over 90% while improving customer satisfaction and conversion
  • Partner with Product, Engineering, and Data Science to create lovable AI interactions
  • Analyze data to identify and prioritize improvements to core messaging systems
  • Identify bottlenecks to shape prompt engineering best practices and the technical roadmap
  • Stay on top of AI trends and best practices to inform strategic decisions

Requirements

  • 2+ years of experience in management consulting, technical product management, data analytics, or operations at a fast paced startup
  • Technologist and systems thinker comfortable in technical conversations and translating complex ideas into simple terms
  • Data-driven and familiar with SQL, comfortable diving into data to answer your own questions
  • Ownership of metrics and continuous improvement mindset
  • Passionate about AI; early adopter and interested in leveraging AI at scale for personalized customer communications