JD Sports Fashion

Manager

• Assist the Store Manager in the day to day running of the store
• Train employees and make career plans together with the store manager
• Ensure and analyze the store's dashboard to achieve targets and KPI
• Deal with customer complaints according to company policy
• Attract and motivate customers into making purchases in store.

Assistant Store Manager

• Provide visual support to the store, engaging our customers by creative product placement and utilizing the latest fashion trends.
• Lead the entire team on the floor, be first point of contact in personnel matters and motivating and supporting all your team members.
• Create window and in store displays whilst maximizing store profitability through enticing visual concepts.
• Provide customers with excellent levels of Customer service.
• Support and deal with customer complaints and enquires, providing the best possible outcome.
• Ensure the personal appearance of sales team is in line with company guidelines.
• Achieve and exceed sales targets and support staff service levels in order to maximize store sales.
• Utilize in store devices, ensuring the customer is offered the whole product range.
• Use reports to assist in product placement of key selling lines.
• Attract, engage and motivate customers into making purchases using the latest visual techniques.
• Maintain standards on the sales floor and keep stock clean and presentable at all times.
• Encourage, develop and motivate personal progression throughout the store.

Floor Manager

• Managing the store team, focusing on driving sales and maximizing store profitability.
• Providing industry leading service and training your team to excel in sales.
• Exceeding store KPIs and maintaining company standards.
• Representing JD Sports in a professional manner.
• Ensuring adherence to company policies and government legislation.
• Training and developing internal staff and promoting progression.
• Keeping expenses to a minimum and managing administrative responsibilities.
• Achieving and exceeding sales targets with adequate staffing coverage.
• Maintaining a clean and tidy branch environment.
• Providing first class customer service and resolving complaints.

Store Manager

• Assist the Store Manager in the day to day running of the store.
• Take ownership of a number of duties while making sure that the stores KPIs are achieved.
• Train and making career plans together with the store manager for internal employees and promote progression within the group.
• Assist with store recruitment, new starter inductions, and staff training.
• Ensure and analyzing the store's dashboard to achieve targets and KPI and, where possible, exceeded.
• Deal with all customer complaints, ensuring that they are handled promptly , courteously and objectively.
• Ensure that all merchandise is correctly priced, price amendments are actioned and all POS is correctly displayed.