Floor Manager
JD Sports Fashion
full-time
Posted on:
Location Type: Office
Location: Stockholms län • Sweden
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About the role
- Provide visual support to the store, engaging our customers by creative product placement and utilizing the latest fashion trends.
- Lead the entire team on the floor, be first point of contact in personnel matters and motivating and supporting all your team members.
- Create window and in store displays whilst maximizing store profitability through enticing visual concepts.
- Provide customers with excellent levels of Customer service.
- Support and deal with customer complaints and enquires, providing the best possible outcome.
- Ensure the personal appearance of sales team is in line with company guidelines.
- Achieve and exceed sales targets and support staff service levels in order to maximize store sales.
- Utilize in store devices, ensuring the customer is offered the whole product range.
- Use reports to assist in product placement of key selling lines.
- Attract, engage and motivate customers into making purchases using the latest visual techniques.
- Maintain standards on the sales floor and keep stock clean and presentable at all times.
- Encourage, develop and motivate personal progression throughout the store.
Requirements
- Retail Supervisor experience would be advantageous.
- Excellent Time Management skills.
- Strong verbal and written communication skills.
- IT skills- Microsoft Outlook, Word and Excel.
Benefits
- Staff Discount on JD Group and other brands within the organisation
- Pension Scheme
- Personal development opportunities to learn and develop at work.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
visual merchandisingproduct placementsales target achievementcustomer servicecomplaint resolutionreport analysisvisual techniques
Soft Skills
team leadershipmotivationcommunicationtime managementcustomer engagement