IVX Health

Therapist

• Discuss insurance coverage with patients, including coinsurance, copays, and deductibles.
• Provide balance estimates and explain financial obligations in a clear, approachable way.
• Identify and enroll eligible patients in copay assistance or foundation-based financial aid programs.
• Complete and manage applications through platforms like AssistPoint and various payer/foundation portals.
• Coordinate payment arrangements pre- and post-treatment.
• Accurately document all financial communications in systems such as the EMR, practice management platform, and internal tools.
• Collaborate closely with both clinical and billing teams to ensure a seamless patient experience.

Financial Counselor – Infusion Therapy