Take lead ownership of new insurance program concepts from start to finish from a requirement, project plan, and cross-functional integration perspective
Provide project management for cross business-unit collaboration
Collaborate with IT teams and business unit stakeholders to create detailed system and workflow requirements and propose efficient solutions in line with insurance industry standards.
Design, document, implement, and maintain configurable information systems, ensuring data integrity, security, and compliance with regulatory standards where applicable.
Manage and troubleshoot system-related issues, offering technical support to users, and overseeing system upgrades or modifications to optimize performance.
Conduct regular audits and assessments of information systems to identify vulnerabilities and implement appropriate security measures.
Collaborate with Program Managers and underwriters evolve and maintain the rate, quote, bind, and policy issuance systems for both existing and prospective programs.
Facilitate a seamless transition of programs from acquired companies by collaborating with technical and underwriting teams to integrate them into the ISC platform.
Provide Project management, tracking, and business updates around key projects
Lead and manage on and offshore support resources, augmenting procedures for pre & post-bind activities, encompassing: Endorsements processing, Policy/invoice validation, Ensuring audit file completeness, Collaboration with the accounting department on Premium Finance/Accounts Payable processes, Bordereau delivery and automation, Overseeing inspections, Managing surplus lines filing (collaborating with vendors)
Requirements
Bachelors Degree
Minimum of 8+ years of hands-on experience in commercial lines underwriting or operations
5+ years of project management experience
Proficiency in configuring and updating insurance policy administration systems, preferably with MGA Systems experience but not required (minimum 5 years)
Proficient in MS Office, particularly MS Excel
Experience using tools such as Visio or Figma for workflow mapping
Entrepreneurial mindset with the ability to independently drive projects and tasks
Demonstrated experience in managing teams effectively
Expertise in information systems design, implementation, security, and troubleshooting within the insurance industry
Ability to handle multiple tasks and provide project management capabilities
Benefits
Employee Ownership Program - every eligible employee shares in the financial rewards that grow when the company grows
Professional development opportunities
Owner Referral Program
Work from home reimbursement for remote/hybrid roles
Canary emergency financial assistance program
Comprehensive medical, dental, vision
Life/AD&D Insurance
Confidential, Employee Assistance Program
Health Savings Account, includes company contribution
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
project managementinsurance policy administration systemsinformation systems designinformation systems implementationinformation systems securitytroubleshootingworkflow mappingdata integritycomplianceaudits