Bridge Technical Manager
Michael Baker International
Market Research Manager
Ipsos North America
full-time
Posted on:
Location Type: Hybrid
Location: Chicago • Illinois • 🇺🇸 United States
Visit company websiteSalary
💰 $70,000 - $75,000 per year
Job Level
Mid-LevelSenior
About the role
- Manage online/quantitative projects while providing support on the day-to-day responsibilities associated with multiple and concurrent studies.
- Work directly with clients, providing them with a high level of service while executing a variety tasks in a fast-paced environment.
- Manages studies including questionnaire formatting, sample selection, fieldwork monitoring, quota monitoring, banner/tab plans, and data delivery
- Checks data deliverables for accuracy (data tables, SPSS, etc.)
- Works on multiple tasks/studies simultaneously
- Promotes business growth from current accounts through successful project execution
- Responsible for project financials-- reconciliation, managing costs and margins, billing, etc.
- Participates/leads in client communications
- Ensures tasks are completed on time and efficiently
- Keeps manager informed of progress for each study, and escalates issues as needed
- Communicates effectively with operations staff
- Develops working knowledge of NextWorkbench, iQuote/Jobbook, Survey Reporter, idReports and other internal systems
- Proofing online programs for accuracy, look and feel, logic, etc.
Requirements
- Bachelor’s degree in Marketing, Business or related field or equivalent in experience
- Minimum of 2-3 years of experience in market research industry
- Excellent project management and client service skills
- Demonstrated research expertise and experience with working directly with clients
- Knowledge of data deliverables- including SPSS, and tabulated data
- Entrepreneurial spirit and a high standard of performance
- Strong leadership competency, drive to succeed and willingness to learn
- Ability to balance priorities of simultaneous projects and demands – willing to ‘wear many hats’
- Strong attention to detail and accuracy with the ability to prioritize, handle and see survey research projects through completion
- Ability to think creatively and strategically to solve problems
- Possesses exceptional interpersonal skills and ability to build relationships - internally and externally
- Strong computer skills including Microsoft Office Suite and other business-related software
- Superb written and oral communication skills
- Ability to work independently and as a part of a team
Benefits
- generous PTO
- healthcare plans
- wellness benefits
- flexible workplace policy
- exceptional benefits package
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
project managementmarket researchdata deliverablesSPSSquestionnaire formattingsample selectionfieldwork monitoringquota monitoringdata accuracytabulated data
Soft skills
client serviceleadershipattention to detailproblem solvinginterpersonal skillscommunicationtime managementcreativityorganizational skillsteamwork
