Ipsos North America

Strategy

• Understand and address business needs/issues of respective clients.
• Assist in proposal development with senior colleagues as needed.
• Work with other senior team members on thought leadership pieces, sales materials, and public-facing insights for marketing and business development.
• Manage multiple survey-based market research projects at once, within timeline and budgets, including working closely with colleagues in our Operations groups to oversee all components of projects.
• Design questionnaires and plan analyses.
• Analyze data and draw conclusions; prepare reports and presentations; make recommendations based on the insights that address the client’s business needs.
• Manage overall project profitability.
• Maintain and strengthen client relationships through exceptional service and consultation.
• Coaching junior staff to develop their project management and research skills.

Senior Research Manager, Market Strategy

Executive

• Management of CATI projects in national and international settings, ensuring quality, timing and budget adherence
• Organization of ongoing survey operations (market and social research, not sales)
• Evaluation, motivation and supervision of interviewers
• Conducting recruitment activities, information sessions, job interviews and full-day basic training for new interviewers
• Processes related to the development and onboarding of new interviewers
• Conducting study-specific briefings for interviewers and preparing the associated documentation and training materials
• Monitoring the quality of collected survey data
• Supporting management with organizational tasks
• Contributing to the development of quality standards
• Communication with internal and external clients – national and international

Project Executive – trend·test

• own content and manage project details, with some degree of independence
• present a portion / most of the work to client, under senior supervision
• helping prepare for and assisting in executive interviews
• conducting primary and secondary research; analysing data (consumer research data; panel data; retail data etc.)
• crafting compelling storylines
• helping to run client workshops

Strategy Consultant

Director

• Lead the design, execution, and delivery of qualitative research studies — from proposal to debrief.
• Serve as the primary client contact, providing strategic guidance and insight-driven recommendations.
• Manage project budgets, timelines, and resources to ensure profitability.
• Moderate focus groups, in-depth interviews, and workshops.
• Partner with qualitative team to ensure quality, efficiency, and creative excellence.
• Mentor junior researchers.
• Collaborate with cross-functional teams on hybrid qual-quant design.
• Travel as needed for fieldwork and client engagements.

Associate

• Manage project handover from Insights team lead
• Develop and manage screeners (including approvals and translations if required)
• Coordinate and oversee recruitment
• Book and liaise with venues, recruiters, and external suppliers
• Act as the main operational contact for suppliers and partners

Qualitative Associate

• Lead innovative and exploratory projects for key global clients.
• Provide strategic leadership on multi-market and global programmes.
• Participate in significant travel and immersion across various global markets.
• Lead client discussions and provide innovative solutions.
• Drive impactful research stories.

Associate Director – Qualitative

• As a Graduate Research Executive, you will be working with data to create actionable insight led findings and storytelling the opportunities that exist.
• Understanding how research influences our clients, their commercial imperatives and organisational challenges.
• Working on relatable brands, products and services that have an impact on your everyday life.
• Supported by your manager & team, you will:
• Gain an ever-evolving, in-depth knowledge of the therapy areas you are working in, the treatments used, and the clients involved and their business objectives.
• You will help ensure our questionnaires accurately reflect how the disease is treated and develop new questions as client business needs change.
• We pride ourselves on our robust datasets that clients base important business decisions on – therefore, data accuracy is imperative and you will be involved in reviewing data, ensuring its reliability.
• You will be using cross-tabulation software to design and run bespoke data analyses.
• While we cover a wide range of therapy areas, you will be starting your role at Ipsos within our Neurology team; covering areas like MS, Parkinson’s, Alzheimer’s and Migraine.

Graduate Research Executive – Global Healthcare Monitors

Manager

• Managing the successful running of quantitative and qualitative research projects from inception to delivery or managing strands of larger projects and evaluations
• Effective communication with clients and stakeholders as main point of contact for research projects
• Building and managing effective client relationships
• Drafting materials such as invitation letters, interviewer instructions and recruitment materials
• Taking the lead on designing questionnaires and topic guides to meet client/study objectives
• Effectively managing relationships with suppliers and with internal operations colleagues to ensure specifications are met
• Monitoring fieldwork and recruitment (quantitative and qualitative)
• Moderating discussion groups and/or depth interviews
• Drafting quantitative data specifications and checking data files
• Developing qualitative analysis frameworks
• Writing reports and presentations that deliver insights to meet the stakeholder’s and client's objectives
• Providing guidance, support and coaching to junior team members
• Actively a project’s financial progress
• Making suggestions for more efficient or effective approaches
• Working in multidisciplinary teams
• Taking a proactive approach to developing knowledge of clients
• Contributing to business development and proposals
• Working with the client and colleagues to share knowledge and identify new research opportunities, including using AI and innovative methods to further the Ipsos offering

Research Manager – Employment, Welfare & Skills

Project Manager

• Managing/coordinating large-scale programmes of projects to time and budget
• Being the day-to-day point of contact for clients, able to manage client expectations and ensure projects stay within scope
• Creating and managing project plans - implement project set-up, organise meetings and the allocation of project resources
• Financial management of your projects, including monitoring time and cost spend against budget
• Business development through managing the delivery of proposals, assisting with drafting PM sections
• Quality and compliance (including MRS, ISOs, GDPR) with the autonomy to develop / implement new processes
• Inspiring a continuous improvement culture with internal Operations and external suppliers

Senior Project Manager – Research & Evaluation

Researcher

• assicurare un’efficace relazione con il cliente nella gestione delle attività quotidiane della ricerca
• a seguito del briefing raccolto dalla Service Line, supportare il proprio responsabile nel redigere progetti di ricerca
• coadiuvare il team nella produzione, guidata o parzialmente autonoma, di output di ricerca intermedi
• interfacciarsi con il field per il monitoraggio in itinere delle attività, assicurando costantemente una corretta gestione dei tempi e dei costi correlati
• controllare la qualità e la coerenza progettuale dei dati di ricerca pervenuti
• analizzare i dati, elaborare report e condividerli con il cliente insieme al proprio responsabile di ricerca
• creare presentazioni dei risultati d’indagine con relativi commenti in alcune occasioni

Junior Researcher – Innovation

Analyst

• Quality control of consumer interviews and survey data
• Reviewing responses to ensure quality and consistency
• Monitoring fieldwork protocols and internal quality standards
• Training field teams as necessary

Quality Analyst

• Lead the end-to-end delivery of large-scale, complex tracking projects on the non-FRS side, typically ranging from £200k to £1m, ensuring they are delivered efficiently, to specification, time, and budget.
• Oversee ad-hoc projects (£50k-£250k), from planning through to final deliverables.
• Act as the primary point of contact for key clients, adeptly managing expectations, fostering enduring partnerships, and ensuring client satisfaction.
• Serve as the main liaison with Operations, suppliers, and other internal and external stakeholders.
• Manage and mentor 1-2 team members, overseeing their work, ensuring quality outputs, and leading their knowledge transfer and personal development.
• Drive organisational planning and robust financial management for projects, providing expert input on costings and pricing decisions.
• Actively collaborate with the client success team to identify growth opportunities, champion innovation, and continuously challenge the status quo to implement efficiencies and smarter ways of working across project teams.

Associate Director, Project Management

• Cubrir los objetivos del cliente para el estudio, elegir las gráficas que mejor comunican el mensaje e identificar errores en la información
• Conocer los costos de los proyectos, cuidar el margen de los mismos.
• Coordinar a una o más personas y capacitarlas.
• Ser empático con el cliente, entendiendo no solo sus necesidades de información sino sus procesos internos y adecuarlos a la dinámica de nuestra empresa sin llegar a la sobre promesa.
• Diseñar un cuestionario que cubra los objetivos del estudio, diseñar el plan de procesamiento, diseño de un reporte.
• Controlar el proceso completo de un estudio.
• Presentar estudios de forma supervisada (total o parcialmente).
• Revisar y redactar documentos, sabiendo separar hechos de supuestos.

Research Manager – L5

• Asegurar que los proyectos generen valor al cliente, a Ipsos y al equipo, a partir de un diseño óptimo
• Interpretar las necesidades del cliente y convertirlas en acciones para dar respuesta a sus problemas
• Coordinación de actividades por proyecto, óptimo manejo de las cargas de trabajo y priorización de actividades y recursos sin afectar tiempos y costos
• Anticipar y prevenir posibles desviaciones antes de que ocurran
• Manejo estratégico de cliente, generar soluciones ad hoc, análisis e interpretación de informes, generación de conocimiento / insights para los clientes
• Presentación ejecutiva de resultados
• Gestión del equipo, asegurar que tengan los conocimientos y habilidades necesarias para su rol

BHT Research Manager – L5

Brand Manager

• Manage and coordinate all aspects of the research process from questionnaire writing and research design, analysis, and interpretation of results through to preparation of reports
• Liaising on a regular basis with all key internal operations groups (data collection, data processing and results reporting) to ensure that reliable results are delivered to client in a timely, cost-efficient manner
• Build and maintain relationships with key clients by responding to queries and providing updates per client requests
• Coordinate and manage data entry of project costs into our internal costing program based on research target specifications