Associate Director, Project Management

Ipsos North America

Associate Director managing project portfolios in Financial Services while fostering strong client relationships and leading project delivery by teams.

Posted 7/14/2026full-timeLondon • 🇬🇧 United KingdomSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive project management expertise, leading large-scale projects with a focus on budget management, client satisfaction, and team development. Proficient in fostering client relationships and driving organizational efficiencies through innovative practices.

Highest-signal resume keywords

Project ManagementBudget ManagementClient ManagementTeam MentoringCommunication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Quantitative Project ManagementCosting DecisionsPricing DecisionsAgile Workload ManagementProject Delivery

Soft Skills

CollaborationProblem-SolvingAdaptabilityOrganizational SkillsSolution-Focused Mindset

Tools & Technologies

Microsoft Office

Industry Keywords

Stakeholder ManagementClient SatisfactionProject ImplementationEnd-to-End DeliveryOperational Planning

About the role

Key responsibilities & impact

Lead the end-to-end delivery of large-scale, complex tracking projects on the non-FRS side, typically ranging from £200k to £1m, ensuring they are delivered efficiently, to specification, time, and budget.
Oversee ad-hoc projects (£50k-£250k), from planning through to final deliverables.
Act as the primary point of contact for key clients, adeptly managing expectations, fostering enduring partnerships, and ensuring client satisfaction.
Serve as the main liaison with Operations, suppliers, and other internal and external stakeholders.
Manage and mentor 1-2 team members, overseeing their work, ensuring quality outputs, and leading their knowledge transfer and personal development.
Drive organisational planning and robust financial management for projects, providing expert input on costings and pricing decisions.
Actively collaborate with the client success team to identify growth opportunities, champion innovation, and continuously challenge the status quo to implement efficiencies and smarter ways of working across project teams.

Requirements

What you’ll need

Significant quantitative project management experience at a senior level, demonstrating a proven ability to lead large-scale, complex projects from end-to-end, ensuring successful delivery.
Confidence and proven experience in managing project budgets and finances, including costing and pricing decisions.
Proven experience in managing and mentoring individuals, fostering their development and ensuring quality outputs.
Exceptional communication skills, both written and verbal, with the ability to adapt style effectively across diverse audiences to achieve maximum positive impact.
Strong client management experience, capable of adding significant value to client meetings and serving as a trusted point of contact for project implementation and execution.
Highly organised with an agile approach to workload management; able to prioritise effectively, multitask seamlessly, and deliver results under pressure to meet team and business goals.
A positive, solution-focused, and collaborative team player, comfortable navigating ambiguity and eager to contribute to a dynamic environment.
Proficiency in using all Microsoft Office applications.

Benefits

Comp & perks

25 days annual leave
Pension contribution
Income protection
Life assurance
Health & wellbeing benefits
Financial benefits
Professional development opportunities
Flexible working arrangements