The Strategic Account Manager is responsible for providing solutions to our customers by acting as a key business owner of Invivyd resources and solutions for a variety of customers, including Health Care Providers, Health Care Organizations, Centers of Excellence, Integrated Delivery Network (IDN) Stakeholders, Veterans Affairs (VA) Centers, Reimbursement Personnel, and Practice Administrators and is accountable for working collaboratively to help ensure customer inquiries are resolved.
Facilitate clinical dialogue that compels the customer to act on behalf of their patients and engage the entire account to understand any obstacles that exist to provide appropriate solutions
Identify shared priorities and leverage knowledge and tactics within full account to develop a strategic territory business plan that drives product demand by meeting the needs of key partners and ultimately their patients to drive superior results
Collaborate with cross-functional partners on overall account and territory strategy to maximize internal/external knowledge on how to access products and services
Demonstrates knowledge of the Veterans Affairs (VA) system within territory and the rules and regulations to conduct business within the VA system.
Aggregate customer, market data, and insights to effectively apply multiple channels to drive total selling engagements.
Utilize data driven approach to prioritize customers/accounts to maximize impact aligned to strategic plan.
Requirements
Bachelor’s degree from an accredited college/university and a minimum of 10 years in the biopharma industry
Proven track record of consistent high performance, and well versed in navigating and successfully selling to large accounts and key customer segments
Ability to travel up to 100% over a broad geography is required, with the ability to drive and/or fly within the territory
Candidate is required to be in the field five days a week, conducting visits, while also completing all administrative tasks related to the role
Candidates must live within the stated territory
Strong ability to communicate clinical product information
Diverse experience in a matrixed environment and exposure to Reimbursement, Buy-and-Bill, Specialty Pharmacies, IDNs, and Federal channels is required
Strong understanding and experience with following the laws, regulations, and industry codes (e.g., the PhRMA Code on Interactions with Healthcare Professionals) that govern appropriate interactions with Healthcare Professionals and Healthcare Organizations
Must be results oriented and can demonstrate time management skills
Possess a broad understanding of case management, market access, reimbursement and selling a medical benefit product
Has experience working with Hem/Onc, Rheumatology, Transplant, Hospital/IDN, Veterans Affairs, immunology, account management strategy, and new product launches
Demonstrated effective time management, organizational and interpersonal skills to prioritize opportunities
Proven winning attitude and experience demonstrated by sales numbers that consistently beat quotas, Presidents Club wins and other awards won
Benefits
Health insurance
Flexible working arrangements
Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
biopharma industryaccount management strategymarket accessreimbursementcase managementselling medical benefit productsdata driven approachstrategic territory business planclinical product informationnew product launches
Soft skills
time managementorganizational skillsinterpersonal skillscommunication skillsresults orientedcollaborationstrategic thinkingproblem solvingability to engage customersability to prioritize