Invisors

Manager

• Manage client partnerships throughout the engagement, develop an understanding of the customers business needs and objectives, and lead discussions about renewals or change orders where necessary
• Develop and maintain knowledge of Workday products and services, and leverage this expertise to help guide customers in maximizing their Workday investment alongside the account architect along with Roadmap development
• Serve as the escalation point for assigned customers throughout their Workday support contract engagement, from structured pools to defined outcome projects
• Develop strong partnerships with customers, ensuring their satisfaction and success with Invisors’ Workday support services
• Proactively identify and address potential issues, risks, or roadblocks that may impact customer success
• Collaborate with the project team to ensure the successful delivery of scoped work and contract terms – including Tenant assessments, defined outcome projects, and strategic pool support
• Provide regular status updates to customers and internal stakeholders, manage escalations, accountable for the financial health of projects
• Continuously seek feedback from customers and identify areas for improvement in Invisors’ delivery of Workday deployment services
• Serve as a customer advocate within Invisors, representing the voice of the customer in internal discussions and decision-making processes
• Facilitate Account Strategy discussions with Workday and Invisors stakeholders to ensure we are providing customers with the best possible outcomes

Customer Success Manager

Financial Planning and Analysis

• Lead client requirements and design sessions independently.
• Configure and deliver Workday Financial solutions.
• Support and guide consultants on project work under architect leadership.
• Mentor junior team members within the FINS practice.
• Proactively support leadership and contribute to internal team initiatives.

Senior Workday Financial Consultant

Architect

• Lead the HCM workstream internally by coaching more junior consultants
• Manage the design and delivery of Workday projects
• Work closely with all other Consultants within the workstream
• Assist in budgetary accountability for their projects
• Serve as the Area Architect for their project

Workday Absence & Time Tracking Architect

• Work closely with clients to deliver on projects
• Creatively solve complex problems
• Serve clients in many industries
• Mentor newer consultants
• Contribute to internal projects and goals

Senior Consultant – Workday Financial Accounting

Consultant

• Work closely with clients to deliver on projects
• Manage client requirement meetings without additional guidance
• Direct the activities of consultants associated with their project
• Act as a Mentor for lower-level employees
• Contribute to the internal goals of the workstream

Customer Success Manager

Senior Workday Financial Consultant

Workday Absence & Time Tracking Architect

Senior Consultant – Workday Financial Accounting

Senior Consultant, Workday Compensation