Invicti

Customer Success Manager

• Leading all post-sales activities for Invicti's customers through strong relationship-building, product knowledge, planning, and execution
• Acting as the voice of the customer
• Working cross-functionally with Sales, Marketing, Product, Engineering, and Development Teams to ensure consistent and strong customer messages are embedded within everything we do
• Retaining long-term partnerships by independently renewing and expanding successful customers
• Dominating quarterly metrics concerning customer retention, price increase, and upselling
• Establishing and overseeing customer adoption, training, and development of best practices to continually drive incremental value and return on the customer's investment
• Conducting Quarterly Business Reviews in order to drive positive customer outcomes
• Independent analysis of data in order to discover insights that drive recommendations for clients
• Tracking accounts to identify churn risks and working proactively to mitigate such risks

Enterprise Customer Success Manager – Federal

Account Executive

• As an Enterprise Account Executive for Invicti, you’re responsible for signing new customers and expanding business with existing enterprise customers in your territory.
• You are a driven individual with a history of sales success ready to drive and execute on sales strategies to go after new business and increase footprint with existing customers.
• You understand how to uncover customer pain points, articulate value, and forge meaningful partnerships with inbound and outbound prospects to keep them engaged and moving through the sales process.
• You’re comfortable performing product demos with clients to articulate value with a Solutions Engineer riding shotgun to handle the highly technical Q&A.
• Actively engage in sales cycles with Fortune 1000, Federal and global enterprises selling industry leading web application security solutions.
• Utilizing Invicti value-based selling methodology and Salesforce to manage opportunities and accurately forecast business
• Perform product demos along with an SE to engage and collaborate with customer prospects, driving a technical sale through post-sale handoff with Invicti Customer Success team
• Working with your SE to plan and successfully execute POCs with multiple prospects in parallel.
• Building and maintaining a pipeline of high quality opportunities
• Sourcing pipeline through a combination of outbound prospecting and working alongside CSMs to expanding existing customer
• Leveraging partner and vendor relations to grow existing book of business
• Engaging with and persuading technical level, senior level, and C-suite prospects
• Presenting value-based proposals to C-level executives and negotiating price, timeline, and terms.

Enterprise Account Executive

• **What You’ll Be Doing:**
• - Leading all post-sales activities for Invicti's customers through strong relationship-building, product knowledge, planning, and execution
• - Acting as the voice of the customer
• - Working cross-functionally with Sales, Marketing, Product, Engineering, and Development Teams to ensure consistent and strong customer messages are embedded within everything we do
• - Retaining long-term partnerships by independently renewing and expanding successful customers
• - Dominating quarterly metrics concerning customer retention, price increase, and upselling
• - Establishing and overseeing customer adoption, training, and development of best practices to continually drive incremental value and return on the customer's investment
• - Conducting Quarterly Business Reviews in order to drive positive customer outcomes
• - Independent analysis of data in order to discover insights that drive recommendations for clients
• - Tracking accounts to identify churn risks and working proactively to mitigate such risks

Director

• **What You'll Be Doing: **
• - Lead the global end-to-end channel GTM strategy, including partner recruitment, enablement, and advocacy.
• - Own partner-sourced and partner-influenced pipeline and bookings targets, driving predictable quarterly contributions to new and expansion revenue.
• - Build and scale a channel coverage model aligned to segments and regions to support growth objectives.
• - Evaluate and evolve Invicti’s channel strategy and partner programs to unlock new revenue streams and strengthen relationships.
• - Define and execute a clear operational plan for the channel business, including systems, processes, KPIs, and team structure.
• - Build and lead a high-performing team focused on recruiting, onboarding, and growing scalable partners (VARs, Distributors, MSPs, and Tech Alliances).
• - Partner cross-functionally with Marketing, Sales, and Product to align strategy, enhance partner enablement, and advocate for partner needs.
• - Oversee joint marketing initiatives, partner certification programs, portal experience, and co-marketing execution to drive pipeline growth.
• - This role requires a **builder**, ready to create playbooks for present-day Invicti and beyond.

Enterprise Customer Success Manager – Federal

Enterprise Account Executive

Enterprise Customer Success Manager – Federal

Director, Global Channel