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About the role
Key responsibilities & impact- Own and administer non-exempt bi-weekly payroll and exempt semi-monthly payroll: validating timekeeping & overtime data, ensuring all salary changes, new hires, terminations, and adjustments are captured correctly before each submission deadline.
- Liaison with Sales Ops and Finance to validate and add commissions and expense reimbursements to applicable payrolls.
- Perform pre-submission audits each cycle; catch and resolve discrepancies before the PEO processes the payroll.
- Serve as the initial point of contact for employee payroll questions; escalating to internal or PEO resources to resolve issues with urgency and discretion.
- Maintain organized payroll entry records; ensure the audit trail is clean and complete.
- Stay current on changes to non-exempt and exempt classifications that affect payroll calculations; flag impacts to the People Ops leadership (tax filings and reporting are handled by the PEO).
- Own and execute People operations programs within your regional scope - including identifying inefficiencies and continuously improving processes.
- Maintain HRIS data integrity across employee records, org hierarchies, and position data; audit regularly and remediate errors proactively.
- Interpret and apply company policies and regional compliance requirements; flag unusual circumstances and propose solutions.
- Own all employee lifecycle transactions (new hires, transfers, promotions, leaves of absence, and offboarding) ensuring accuracy, compliance, and timeliness across all regions.
- Manage onboarding and offboarding logistics end-to-end: new hire communications, Day 1 checklists, swag procurement, system access, equipment retrieval, separation documentation, and PEO payroll and benefits offboarding.
- Serve as the first point of contact for employee benefits questions; triage inquiries, connect employees to our PEO and carrier resources, and follow through until resolved.
- Coordinate qualifying life events and open enrollment activities in partnership with our PEO. You don't need to be a benefits expert, but you need to be a resourceful problem-solver.
- Manage leave of absence (FMLA, state-specific, and company leaves): track entitlements, coordinate leave-pay inputs with payroll, and liaise with vendors.
- Research and summarize pertinent facts needed to support HR compliance reviews; stay current on relevant federal, state, and local employment law changes.
- Maintain compliant employee files and documentation in accordance with regional regulatory requirements.
- Support annual compliance filings (EEO-1, ACA, state-specific) and ensure required employment postings are current across all locations.
- Actively identify and propose improvements to data governance standards and reporting processes.
- Collaborate with People Business Partners to ensure operational execution aligns with BP-led decisions on leveling, performance, and employee relations.
- Coordinate with IT on new hire access provisioning and system integrations; ensure IT is looped in on equipment handoffs at onboarding and offboarding (procurement and logistics are owned by IT).
- Lead or contribute to larger team projects that have a significant impact on the People team's goals, including leading small cross-functional workgroups.
- Ensure that People Operations goals are appropriately prioritized in cross-functional projects.
Requirements
What you’ll need- A minimum of 5 years of related HR experience with a Bachelor's degree; or 3 years with a Master's degree.
- Hands-on payroll entry experience across multiple cycles and employee populations (exempt and non-exempt).
- Exceptional comfort with numbers and spreadsheets - you catch errors in a data set before others notice something is off.
- Working knowledge of US wage-and-hour law.
- HRIS administration experience required (Workday, Rippling, BambooHR, or equivalent).
- Strong understanding of US employment law and HR best practices.
- Strong proficiency in Google Suite and exemplary skills in Microsoft Excel; comfort learning new technical systems quickly.
- Experience in a high-velocity environment.
- Bonus: Previous experience in a software/technology company
- Experience working with a PEO (TriNet, Rippling, Justworks, or similar)
- Previous work with a global team
- SHRM-CP, PHR, or equivalent certification
Benefits
Comp & perks- Health Insurance: Taking care of our team goes beyond the office. We cover 100% of employee health care, vision, and dental premium costs. For dependents, we contribute 75% of the health care and 50% vision/dental premium cost, so you can be sure that you and your family are in the best possible health. Coverage is effective on your first day.
- Employee Assistance Program: Emotional Support Counseling services - 24/7 Life Coaching, Dependent Care, Elder Care, Financial & Legal Support, Wellness Coaching, New Parent Support and more
- Parental Leave: 16-week paid leave for birthing parent recovery. 4-week paid leave for non-birthing/bonding parent
- 401(k) Savings Plan: 50% up to 6% company match with 100% annual cliff vesting
- Hybrid or Remote Working: If you are local to one of our office locations, you can work a hybrid/home schedule - we've got you covered
- Discretionary Time Off: Enjoy a flexible vacation schedule where you do not have to wait to use time off until it is accrued
- Quarterly Thrive-Wellness Days: One extra vacation day per quarter where the entire company takes a break from normal, daily activities to refresh and rejuvenate
- Volunteering: 5 days of paid time off each year to participate in the volunteer activities of your choice
- Employee Recognition: Ongoing recognition & rewards. A Culture that emphasizes personal and professional growth
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
payroll administrationtimekeeping validationovertime data managementpre-submission auditsHRIS administrationdata governanceleave of absence managementemployee lifecycle transactionscompliance filingsUS wage-and-hour law
Soft Skills
problem-solvingattention to detailcommunicationorganizational skillscollaborationresourcefulnessdiscretionurgencyprocess improvementleadership
Certifications
SHRM-CPPHR