Invesco Ltd.

Human Resources

• Facilitate the full recruitment lifecycle, from posting job openings and screening candidates to onboarding new hires and J-1 interns, ensuring a seamless and positive experience throughout every stage of the hiring process.
• Coordinate the setup and ongoing optimization of HR systems, including ATS, LMS, and HRIS, ensuring efficiency and continuous improvement
• Process accurate and timely payroll for multi-state employees, ensuring compliance with federal, state, and local regulations
• Design and implement performance reviews on our Performance Management systems that empower employees and foster development
• Administer employee benefits and offer expert guidance on benefits-related questions, helping employees make informed decisions
• Drive employee engagement initiatives and plan fun, inclusive events to nurture a positive, collaborative workplace culture
• Ensure compliance with CA labor laws, while providing multi-state HR support across New York, Hawaii, Guam, and Arizona
• Lead and contribute to DEI efforts, ensuring that all employees feel valued, heard, and included
• Maintain accurate HR records and data for compliance, reporting, and strategic decision-making
• Track key HR metrics and use them to inform reports and shape HR strategies that drive positive change
• Provide expert HR support, helping employees navigate challenges and fostering a positive experience across the company

HR Generalist

• Oversee HR functions and provide guidance for offices located in CA, NY, HI, and Guam, ensuring compliance with federal, state, and local employment laws
• Direct, mentor, and oversee the performance of HR Generalist and an Office Operations Coordinator
• Manage the entire employee lifecycle for both local U.S. staff and expatriate employees
• Lead recruitment, onboarding, performance evaluation, and training programs tailored to diverse teams
• Serve as the link between U.S. branches and South Korea HQ
• Review and update existing personnel procedures and policies
• Address employee inquiries, manage conflict resolution, and proactively foster a positive, inclusive, and collaborative company culture
• Create the annual HR budget and manage overall departmental expenditures for the U.S. offices
• Proven experience processing payroll and serving as the lead administrator for core HR technologies
• Design and implement training initiatives focused on compliance, leadership development, and continuous professional growth
• Manage day-to-day office and workplace operations

HR Manager

Claims Specialist

• Handle Property and Casualty Claims, including structural damage and casualty claims such as auto and workers’ compensation.
• Manage and supervise Third-Party Administrator (TPA) adjusters, outside vendors, field adjusters, and consultants, including CPAs.
• Assess and determine policy coverage for reported claims.
• Evaluate damages to determine appropriate compensation amounts.
• Consult with accountants, architects, engineers, and other experts for specialized evaluations.
• Respond promptly and professionally to claims calls and emails from agents and claimants.
• Negotiate fair claim settlements while maintaining compliance with policies and regulations.

Claims Examiner

Accountant

• Manage the daily accounts receivable workflow, including posting cash receipts, processing payments, and applying credits.
• Conduct month-end closing processes for accounts receivable, reconciling subsidiary ledgers to the general ledger and resolving discrepancies.
• Monitor outstanding balances, track aging reports, and proactively communicate with outside vendors regarding collections.
• Research and resolve billing inquiries, payment discrepancies, and unapplied cash issues.
• Handle inbound customer calls and emails, providing support for billing inquiries, payment issues, policy information, and general account-related questions.
• Perform monthly bank reconciliations by comparing bank statements to accounting records and investigating any discrepancies.
• Provide support for other accounting and operational functions as needed.

Accounts Receivable

Actuary

• Support actuarial and statistical analysis to drive informed decision-making
• Manage and update product and rating sheets using Excel to ensure accuracy and consistency
• Assist in pricing and loss ratio analysis across products, lines, and branches to support strategic insights
• Conduct market and competitor benchmarking to inform strategic initiatives
• Assist in the preparation and submission of filings for rate, rule, and form changes
• Generate and analyze underwriting monitoring data to identify trends and areas for improvement
• Support the creation of Property & Casualty market data reports using SAS
• Collaborate with cross-functional teams, including underwriting, claims, and marketing, to gather data and ensure alignment of product goals
• Support rate filings and regulatory compliance by preparing documentation and responding to information requests
• Prepare reports and presentations that highlight findings, trends, and actionable insights
• Continuously learn about the insurance industry and stay informed of changes in regulations, trends, and best practices in data analysis

Entry Level Actuarial Associate

Operations

• Manage and conduct pre- and post-payment adjudication audits on claim matters to ensure financial, processing, and operational accuracy
• Verify that claim adjudication aligns with policy terms, standard operating procedures (SOPs), and state or federal regulations
• Investigate the underlying causes of errors, overpayments, or underpayments to prevent future recurrence
• Conduct reviews of existing policies, SOPs, and guidelines to ensure relevance, accuracy, and compliance with current laws and industry standards
• Proactively propose updates to policies, SOPs, and guidelines based on audit findings and changing legal requirements
• Handle claims operational setup and compliance frameworks required for business expansion into new states
• Assess claim departmental workflows and results to assist with the development of key performance indicators (KPIs) and evaluation metrics
• Support month-end closings and provide statistical data analysis
• Participate in, with the potential to oversee, system development, maintenance, and support, while collaborating with and managing external vendors
• Ad-hoc projects and other responsibilities as assigned

HR Generalist

HR Manager

Claims Examiner

Accounts Receivable

Entry Level Actuarial Associate

Claims Operations Specialist

Claims Examiner